Implementation Expert to Ramp Up Businessolver Chicago Office

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Businessolver recently added John Marrero to its Operations team as Director of Implementation and Client Advocacy.

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Marrero’s experience in the industry will be an asset to Businessolver and will help us continue to strategically achieve our customer acquisition and revenue growth goals.

Businessolver recently added John Marrero to its Operations team as Director of Implementation and Client Advocacy. Marrero has been in the benefits business for 15 years, coming to Businessolver from bswift in Chicago where he was Electronic Data Interchange (EDI) manager. Previously he was with Blue Cross Blue Shield of Illinois, Aon Consulting and Hewitt Associates. Marrero holds a B.A. in political science from the University of Illinois.

Marrero will be an integral part of the development of Businessolver’s Chicago office. His previous experience in running implementations, plus the exposure to Businessolver’s unique implementation methods, will serve him well in the company’s exciting time of growth and expansion.

“Opening a Chicago office is a great next step for Businessolver,” Marrero says. “We are working to develop a fully operational team there.” The Chicago office is currently home to operations and sales staff.

Businessolver is relying on Marrero’s experience to help more HR administrators simplify their workflow. “We are delighted to be expanding our office in Chicago to better serve our clients,” said Jon Shanahan, President and CEO of Businessolver. “Marrero’s experience in the industry will be an asset to Businessolver and will help us continue to strategically achieve our customer acquisition and revenue growth goals.”

Marrero is impressed with the Des Moines area, which is a leader in the insurance industry. “The people and the work ethic here are very strong.” Marrero said he was somewhat surprised by the fast-paced environment at Businessolver, which is headquartered in West Des Moines. He is also impressed with the leadership and corporate culture.

“Businessolver prides itself on transparency,” Marrero says, “and that’s very evident within the Benefitsolver platform and service culture. This is truly a work hard, play hard environment.”

Businessolver is a provider of online benefits administration services and benefit administration outsourcing services. Its web-based platform automates employers’ insurance benefit administration by consolidating multiple insurance carriers into a single platform and customizing the process to meet each employer’s unique enrollment requirements. In addition to Enrollment and Eligibility services, other Businessolver service offerings include: COBRA Administration, Billing and Financial Reporting, Service Center, Benefit Advisory Services, Eligibility Verification and Fulfillment. For more information about Businessolver please go to http://www.businessolver.com.

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Brian Weber