The CIS Sourcebook provides a better understanding of the utility marketplace for customer service solutions...
Albuquerque, NM (PRWEB) June 09, 2011
UtiliPoint International, Inc., a leading energy-focused research and advisory firm, today announced the release of its Customer Information Systems (CIS) Sourcebook, a comprehensive industry resource for prospective buyers of Customer Service products and services in the utility space.
“For ten years, UtiliPoint has provided industry leading research, expert information, independent research, market studies, consulting and analyst services to utilities and vendors in the CIS marketplace,” said UtiliPoint COO and Managing Director Bob Bellemare. “To further provide a better understanding of the utility marketplace for customer service solutions, we have compiled this CIS Sourcebook. It’s a useful and usable resource to help select the appropriate CIS software.”
The CIS Sourcebook contains detailed vendor information about specific customer service products or services. Easy to understand charts and text provide information about:
- Client demographics
- Hosted infrastructure (if available)
- Company summary
- Contact information and installed base
- Functional topics by development status , offering, and availability
About UtiliPoint International, Inc.
For more than 75 years, UtiliPoint International®, a wholly owned subsidiary of Midas Medici Group Holdings, Inc. (OTCBB:MMED), has been a trusted source of insight into the energy and utilities industry. With more than 500 clients worldwide, we are the leading provider of research and advisory services for the energy sector. Our company is comprised of industry experts from around the world with diverse backgrounds in Smart Grid, utility generation, transmission and distribution, retail markets, mergers and acquisitions, new technologies, venture capital, information technology, outsourcing, renewable energy, regulatory affairs and international issues. UtiliPoint International, Inc. is headquartered in Albuquerque, New Mexico, USA. Visit UtiliPoint online at http://www.UtiliPoint.com.