Vandover Ranked #1 in 2011 Relocation Industry Survey

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Vandover, the leader in TalentMobility®, ranked #1 in the 2011 Trippel Survey, which rates relocation providers nationwide for overall satisfaction. A member of the spouse/partner services industry, Vandover ranked highest of its competitors in the category for overall level of service satisfaction, and received the highest average score for willingness to recommend.

Vandover, Relocation, Mobility, Career Transition
“We at Vandover are immensely proud of this achievement, which I attribute to the success of our coaching methodology in providing employees and their spouses/partners with the support needed during especially challenging economic and employment times.”

For the second year in a row, Vandover, the leader in TalentMobility®, was ranked #1 by relocation managers around the country in the latest industry survey conducted by Trippel Survey & Research, LLC. A valued provider of employee transition services, Vandover secured the top-spot in the two key areas of corporate client satisfaction and willingness to recommend.

More than 230 corporate relocation managers participated in the 9th annual survey, which gauges relocation managers’ satisfaction with service suppliers in three industries: national mortgage providers, national spouse/partner/family service providers, and national temporary housing service providers.

A member of the spouse/partner services industry, Vandover ranked highest of its competitors in the category for overall level of service satisfaction. Earning the highest average score and net satisfaction percentage, Vandover’s metrics proved substantially higher than all other competitors in this category.

Vandover president Margery Marshall explains, “We at Vandover are immensely proud of this achievement, which I attribute to the success of our coaching methodology in providing employees and their spouses/partners with the support needed during especially challenging economic and employment times.”

Complementing Vandover’s stellar satisfaction levels is the company’s ranking in the category of willingness to recommend. Vandover received the highest number of nominations in this category, and among firms with sound sample sizes, Vandover rose to the top. Vandover earned the highest willingness to recommend average score and net satisfaction, and Trippel Survey & Research, LLC notes that these figures are significantly ahead of Vandover’s closest competitor.

Overall satisfaction of the spouse/partner relocation industry is up slightly from last year; however, the industry continues to adapt to a challenging economic climate, the shifting needs of businesses, and the elevated expectations of transferring employees and their spouses/partners.

Balancing innovation and creativity with practicality and a bottom-line sensibility, Vandover continues to distinguish itself from others in the industry and continues to remain the top choice of corporate relocation managers.

Vandover is a St. Louis-based career management and relocation transition firm that provides domestic and global relocation assistance, spouse/partner career assistance, life-style resource assistance, and outplacement services for corporations, organizations, and government entities. Visit their website at http://www.vandover.com.

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Lauren Kolbe

Melissa VanVickle
Vandover
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