Making our application compatible with Windows Azure helps us offer our customers compelling benefits, including the ability for office personnel and field technicians to stay fully synchronized no matter what their mobile devices preferences are.
Kenmore, WA (PRWEB) June 09, 2011
High 5 Software today announced it will launch a new version of its application, TechPortal for SME, which works with Microsoft Azure to offer customers enhanced security, as well as innovative user interface features and reliability improvements. Tech Portal for SME is a user friendly web-based application that provides field technicians with the ability to access and update work orders, capture signatures, add new orders, and add material, labor and services to orders. Changes made to the work orders in Tech Portal for SME, immediately update SME back at the office keeping the field and office operations fully synchronized.
“Our ISV community is alive with innovation, and we’re committed to helping our partners drive the next generation of software experiences,” said Ross Brown, Vice President of ISV and Solutions Partners for the Worldwide Partner Group at Microsoft. “Adding compatibility for the latest Microsoft technologies helps ISVs to stay ahead of the competition and give their customers access to cutting-edge technologies.”
“High 5 Software is excited to launch this new version of TechPortal for SME,” said Mark Stair, CEO at High 5 Software. “Making our application compatible with Windows Azure helps us offer our customers compelling benefits, including the ability for office personnel and field technicians to stay fully synchronized no matter what their hardware and mobile devices preferences are. Customers don’t want to worry about the underlying technology or changes; from their perspective, they just want it to work. They simply provide an internet connection and technicians can then fully access work order and customer data stored on the web, perform work for customers, enter updates, and then automatically save in SME back at the office.”
TechPortal for SME runs on the Windows Azure platform enabling High 5 Software to build, host and scale applications through Microsoft datacenters. Since the IT is now taken care of by Microsoft Windows Azure, resources normally dealing with IT and server issues are reallocated to more important tasks that directly benefit High 5 Software customers.
High 5 customers run service businesses and operations that include field personnel. Just like they rely on phone calls or texts to stay connected service businesses have a constant need to share customer and work order data between the office and the field. TechPortal for SME provides customers with that shared view and the ability to stay synchronized. TechPortal for SME is the latest mobile product for SME and will help customers run a better mobile operation and ultimately a better service business.
About High 5 Software
Since 1989, High 5 Software has been providing service businesses and departments of Global 500 companies with Service Management Enterprise software that synchronizes field and office operations so employees can focus on creating value for customers and growing and protecting revenue. Located in Kenmore, WA (just outside of Seattle), High 5 has customers in virtually every facet of the service industry, and has established itself as a premier supplier of service management software. Industries served include Audio & Video, Building, Property and Facility Maintenance and Management, Carpet Cleaning and Installation, Computer MSP/ISP, Contractor / Subcontractor, Equipment Service, Repair and Maintenance, Fire & Safety, HVAC, Medical and Laboratory Equipment, Plumbing Contractor, Security & Alarm, Telecommunications, and a variety of others whose service operations include equipment inspection, maintenance, repair, installation, service dispatch scheduling, or subcontractor management.
Greg Olson, Delightability