Cassidian Communications Provides Gaston County, N.C., 9-1-1 Communications Center with Proven Emergency Call Processing Solution

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• The cost-effective and proven NG9-1-1 call processing solution, Sentinel® Patriot® , now supports Gaston County 9-1-1 • No single point of failure and redundant servers ensure 9-1-1 calls are answered efficiently

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Establishing a solid foundation with a reliable solution is one of the reasons we chose to work with Cassidian Communications and Wireless Communications

Emergency communications leader Cassidian Communications, an EADS North America company, announced today the implementation of its next generation 9-1-1 (NG9-1-1) Sentinel® Patriot® call processing solution within the Gaston County, N.C., Police Department 9-1-1 Communications Center by communications solutions integrator, Wireless Communications.

"Our agency was looking for a call handling solution that would meet our present and future needs that is dependable and reliable, and will work seamlessly with our other existing systems and equipment,” said Lloyd Moskowitz, communications director, Gaston County Police Department 9-1-1 Communications Center. “We want a company that is responsive to our needs and committed to addressing any problems, should they arise. Establishing a solid foundation with a reliable solution is one of the reasons we chose to work with Cassidian Communications and Wireless Communications.”

The Sentinel Patriot solution’s IP architecture, designed expressly for NG9-1-1 applications, is based on current and evolving critical communications technologies and standards. This provides the Gaston County 9-1-1 Center with sophisticated backup, disaster recovery and overflow operations with the assured ability to provide reliable service under unexpected conditions. The deployment model provides maximum system survivability and the efficient network design minimizes data traffic and bandwidth usage for ongoing cost savings.

“The emergency communications industry is like no other. When an agency’s equipment isn’t working properly, it could mean the difference between life and death, and the Gaston County Police Department 9-1-1 Communications Center recognized that,” said Darrin J. Reilly, chief operating officer, Cassidian Communications. “Our consistent, reliable and efficient NG9-1-1 technology keeps thousands of communities around the country safe, and we’re grateful to have the opportunity to protect the residents of Gaston County.”

The Gaston County Police Department 9-1-1 Communications Center is a multi-agency, multi-jurisdictional center with 14 call-taking positions situated to receive emergency and administrative calls as well as dispatch them to the county’s police, fire and emergency medical service agencies. In 2010, the Gaston County Police Department 9-1-1 Communications Center received 473,777 emergency and administrative calls, of which 126,697 of the calls were for 9-1-1 emergencies.

The third-largest county by population in North Carolina with more than 208,000 citizens, Gaston County is west of the Charlotte metropolitan area and encompasses more than 356 square miles.

Cassidian Communications continues to serve clients ranging from public safety operations to Fortune 1000 corporations to federal agencies. Collectively, the company has more than 40 years of experience deploying 9-1-1 call processing solutions, notification solutions and first-responder digital trunked radio networks.

About Wireless Communications (
Wireless Communications, Inc., with headquarters in Huntersville, NC, is a nationally recognized integrator of mission critical voice and data networks. Wireless is a leading provider of critical communications solutions and technical services to state, local and federal government customers. Wireless provides a complete portfolio of design, implementation, project management and technical support to the public safety community.

About Cassidian Communications (
As the largest and most trusted source of mission critical communications solutions, Cassidian Communications, an EADS North America company, is leading the way in standards-based NG9-1-1 call center applications, notification solutions and services and P25 land mobile radio systems. Headquartered in Temecula, California.

Cassidian, an EADS company, is a worldwide leader in global security solutions and systems, providing Lead Systems Integration and value-added products and services to civil and military customers around the globe: air systems (aircraft and unmanned aerial systems), land, naval and joint systems, intelligence and surveillance, cyber security, secure communications, test systems, missiles, services and support solutions. In 2010, Cassidian – with around 28,000 employees – achieved revenues of € 5.9 billion. EADS is a global leader in aerospace, defence and related services. In 2010, the Group – comprising Airbus, Astrium, Cassidian and Eurocopter – generated revenues of € 45.8 billion and employed a workforce of more than 121,000.

About EADS North America (
EADS North America is the North American operation of EADS, a global leader in aerospace, defense and related services. As a leader in all sectors of defense and homeland security, EADS North America and its parent company, EADS, contribute over $11 billion to the U.S. economy annually and support more than 200,000 American jobs through its network of suppliers and services. Operating in 17 states, EADS North America offers a broad array of advanced solutions to its customers in the commercial, homeland security, aerospace and defense markets.

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