“Enterprise IT administrators have long asked for support of their Toolbar users, particularly those who are frequently deployed and in mission-critical roles,” said Richard McKay, senior vice president of sales and business development at TerraGo.
Atlanta, GA. (PRWEB) June 15, 2011
TerraGo® Technologies has introduced a support, maintenance and distribution program for enterprise customers of its Toolbar™, one of the industry’s most widely adopted geospatial collaboration software solutions.
Launched in 2002, the TerraGo Toolbar is used by more than 10,000 organizations worldwide to interact with TerraGo GeoPDF® maps and imagery, which have become a de facto standard to disseminate and interact with geospatial information for customers such as the U.S. Army, Marines, National Geospatial-Intelligence Agency and U.S. Geological Survey. Increasingly, the proven and easy-to-use Toolbar is being used in mission-critical environments such as defense and intelligence, crisis response and critical infrastructure management.
For enterprise IT administrators deploying TerraGo Toolbar, managing training, support, distribution rights and version control for potentially thousands of users who have downloaded this popular, no-charge, previously unsupported software on laptops, desktops, workstations and servers in the office and in the field can be daunting.
“Enterprise IT administrators have long asked for support of their Toolbar users, particularly those who are frequently deployed and in mission-critical roles,” said Richard McKay, senior vice president of sales and business development at TerraGo. “Now with the new optional Toolbar program, they are assured of receiving the support and uniform distribution of the most current functionality available to more easily manage and better serve their Toolbar users.”
Toolbar Enterprise Support, Maintenance and Distribution Program features and benefits include:
- Dedicated phone and online support services from TerraGo’s knowledgeable and helpful support staff, who answer questions and offer tips to maximize TerraGo Toolbar performance. Support, maintenance and distribution program customers also have the opportunity to give input toward future product development.
- Regularly scheduled TerraGo Toolbar Web-based training featuring “how to get started” basics, tips and tricks, and advanced user information. Training will enable customers to fully exploit GeoPDF map and Toolbar functions and features, which include the ability to work with 2D and 3D maps and imagery, audio, video, Web services and other information in connected or offline environments.
- Automatic notifications of the latest TerraGo Toolbar versions including upgrades, fixes and enhancements, which are sent directly to the designated IT administrator who can then centrally manage planning and communication.
- Unlimited enterprise-wide distribution rights to designated administrator(s). Now, TerraGo Toolbar can be distributed throughout the enterprise to as many users as needed. This key feature makes it easier for enterprise IT managers to maintain licensing compliance and administer large numbers of TerraGo Toolbar users while ensuring that all users have the most-up-to-date product version.
For more information on TerraGo Toolbar and the new Enterprise Support, Maintenance and Distribution program, visit http://www.terragotech.com.
About TerraGo Technologies
TerraGo Technologies geospatial collaboration software and GeoPDF maps and imagery are among the most widely adopted solutions to produce, access, update and share geospatial information with anyone, anywhere. TerraGo solutions enable enterprises to extend and exchange geo-referenced maps, imagery, audio, video and other intelligence in connected and offline environments. Trusted by thousands of government agencies and businesses throughout the world, TerraGo solutions increase the return on geospatial investment through greater organizational efficiency, productivity and responsiveness. For more information, visit http://www.terragotech.com.
TerraGo and GeoPDF are registered trademarks of TerraGo Technologies, Inc.