EtQ Sponsors the 2011 Aberdeen Closed Loop Quality Management Report

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Closed loop quality management is an architectural approach to optimizing quality business processes that is gaining traction among Best-in-Class manufacturers

The results show that Best-in-Class organizations are over 90 percent more likely to standardize on a single quality management system, which eliminates disparate point solutions and provides harmonization across the enterprise.

EtQ has sponsored the recently published Aberdeen report on Closed Loop Quality Management. This study highlights how closed loop quality management is a competitive advantage for many Best-in-Class manufacturers, yet is often misunderstood by other organizations. The report reveals the characteristics shared by top performers as well as the top market pressures that are driving a focus on quality.

The results show that Best-in-Class organizations are over 90 percent more likely to standardize on a single quality management system, which eliminates disparate point solutions and provides harmonization across the enterprise. Best-in-Class companies are also over twice as likely to have executive priority to improve on enterprise quality management.
Aberdeen used the following four key performance criteria to distinguish the top performers from the rest of the industry. These leaders achieved the following results:

  •     95% new product introductions
  •     89% Overall Equipment Effectiveness (OEE)
  •     25% increase in operating margin vs. corporate plan
  •     98% on time and complete shipments

Per the Aberdeen report, “there are two specific strategies used by Best-in-Class organizations to differentiate themselves from the competition. First, Best-in-Class organizations are more likely to build compliance and risk-based controls into business processes. For one of the first times, Aberdeen has also seen Best-in-Class manufacturers being more likely to focus on the shop floor operator experience as a key enabler for quality.”

A complimentary copy of this report is made available due in part by EtQ. To obtain a complimentary copy of the report, visit:

Visit for additional access to complimentary Research.

About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the “customer optimization” process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

About EtQ
EtQ is the leading Enterprise Quality; Environmental, Health, and Safety; and Compliance Management software for identifying, mitigating, and preventing high-risk events through integration, automation, and collaboration. EtQ uses integrated modules and enterprise application integration to manage and measure quality and compliance processes and execute organizational change. Key modules within the product include Document Control, Corrective and Preventive Action (CAPA), Audits, HACCP, Complaint Handling, Risk Management, Change Management, Employee Training, Project Management, Nonconforming Materials, Enterprise Reporting, and more than 20 additional compliance-oriented modules. With its flexible workflow platform, EtQ has developed a distinct niche to support enterprises involved in various compliance management initiatives such as: GMP (FDA), ISO 13485, ISO 9001:2008, ISO/TS 16949, ISO 14001, ISO 22000, AS 9001, TL 9000, OHSAS 18001, RoHS, Sarbanes-Oxley, HACCP, SQF, BRC, IFS, and similar standards for compliance and regulatory management. EtQ has been providing compliance solutions to a variety of markets for over 15 years.

For more information or to schedule a virtual demo, contact EtQ Inc., at 800-354-4476 or 516-293-0949, or e-mail us at Visit EtQ at

EtQ is a trademark of EtQ Management Consultants, Inc. All other product names and company names are trademarks or registered trademarks of their respective owners.


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Brenda Percy
EtQ, Inc.
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