Sprint, Estee Lauder, Moosejaw Execs To Address Emerging Shopping Trends at New Online Conference: The Customer Lifecycle Conference

Share Article

Retailers are working to better understand their customers and maximize every touch point throughout the customer lifecycle in order to optimize the shopping experience. To help address this emerging trend, Retail TouchPoints is hosting the Customer LifeCycle Conference (CLC), a unique industry event being held on Wednesday, June 22, 2011. The CLC will provide an online forum for retail executives to learn from retail peers and industry experts in order to build a solid foundation for first-rate consumer-facing strategies. Registration is complimentary and there is no travel required to attend the event.

News Image
In this new retail environment dominated by the Internet, smart phones and web tablets, it’s essential that retailers think outside-the-box to stand out from the competition.

Retail executives from Toys ‘R’ Us, Target, Staples, Sears, Nordstrom, PetSmart, JCPenney and Bath & Body Works, among others, already have registered to participate in this interactive web experience. CLC sessions will offer strategies and tactics to help retail companies create exemplary shopping experiences for customers across traditional and emerging channels, including mobile and social commerce.

Keynote presentations featured during the online event will tackle hot topics and provide retailers with innovative approaches, tips and insight on industry best practices. Some of the featured presentations of the day include:

  •     Sprint presenting on the topic “The Store Is Still The Star”
  •     Estee Lauder exploring how to “Master The Mobile Marketplace”
  •     Moosejaw providing insights on “Engaging The Brand Across The Customer Lifecycle”

In between sessions attendees will have the opportunity to participate in Roundtable Discussions and meet with solution providers at virtual trade show booths.

“In this new retail environment dominated by the Internet, smart phones and web tablets, it’s essential that retailers think outside-the-box to stand out from the competition,” said Debbie Hauss, Editor-in-Chief of Retail TouchPoints. “During the CLC retailers and other industry experts will share retail success stories and discuss innovative ways companies can take advantage of new technologies, social networking and more, through every step of the customer lifecycle.”

Although retailers can participate in the CLC free of travel and cost, the event will be capped at 1,000 virtual “seats.” With more than 700 registrants to date, retailers are encouraged to register now to secure attendance.

Other CLC session topics include:

  •     What Every Retailer Can Learn From Apple
  •     Consumer Implications Of The Mobile Wallet
  •     Meeting The Multi-Channel Needs Of The Next-Gen Customer
  •     Social Commerce: The Door To The Store
  •     Transactional Message Musts And Missed Opportunities

For more information about the Customer LifeCycle Conference, to access research on current trends that will be unveiled during the event, or to schedule interviews with top industry thoughts leaders, please contact Mike Santos.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Mike Santos
Visit website

Media