“Working with the Case Managers helps facilitate the Air Ambulance and Medical Escort transports that we provide”, says Mellissa Russell of Air Critical Cares Customer Service
Fort Myers, FL (PRWEB) June 19, 2011
The dedicated team behind Air Critical Care are well known for the vital role that they play in the lives of many patients who have used their air ambulance and air medical transportation services, and the levels of customer care and patient satisfaction that this company provides are renowned throughout the industry.
It is perhaps these high levels of patient care, that are at the forefront of this company’s ethos, and the fact they currently attended the Case Management Society of America’s 21st National Conference in San Antonio, Texas, that has prompted Air Critical Care to come out this week in recognition and support of the amazing services and pivotal role that the medical case managers are playing in the quality of service that patients are receiving in hospitals across the country.
Air Critical Care, in their recent announcement, underlines the importance of the Case Management professional today as they coordinate care services in hospitals and medical facilities to improve the care and experience the patient receives which improves the patient’s outcomes. These case management professionals work exceptionally hard in the health care system, and Air Critical Care sees this daily when it arranges patients Air Medical Services.
“Working with the Case Managers helps facilitate the Air Ambulance and Medical Escort transports that we provide”, says Mellissa Russell of Air Critical Cares Customer Service.
Over the years many “continuous care improvement projects” have been conducted across the country by hard working, dedicated case managers that have resulted in reducing patient care delays and improving the overall standard of care of patients in the health care systems. Air Critical Care points out that patient care delays have been dramatically reduced through the care coordination that has been carried out by many of the care coordinators across the country.
The quality of the people that occupy the case management roles across the country is also something that Air Critical Care wants to emphasize, reminding people that the case managers that are working across the health care system today are very well educated and have degrees in the like of sociology, psychology, social work or nursing, and they also are experienced in a particular field and many have taken the testing to become certified as a case manager.
Having the utmost respect for the people in this profession today, Air Critical Care also wishes to make it clear that they are a supporter of all medical professionals that are vital to care coordination and those they also support the organizations that are educating these professionals. They wish to acknowledge the Case Management Society of America (CMSA) and the America Case Management Associations (ACMA) local and national chapters for all the great work these organizations do.