Some calling systems can be complex. By comparison, this is one of the easiest systems to use and administer I’ve ever seen. Andy Brownell, LeadMaster CMO
Roswell, GA (PRWEB) June 22, 2011
LeadMaster, a leader in Sales Lead Management CRM Solutions, announced their integration today with CallFire, a leading provider of enterprise-grade cloud telephony solutions. This new integrated product, named LeadMaster Power-Call, will help call centers and sales professionals maximize efficiency and productivity. LeadMaster anticipates this solution will be well received, as the collaboration provides users with more options and tools for improving their sales effectiveness.
Andy Brownell, LeadMaster CMO says, “LeadMaster created the Power-Call integration to meet the needs of inbound and outbound call centers, sales and marketing teams and customer service departments. Some calling systems can be complex. By comparison, this is one of the easiest systems to use and administer I’ve ever seen. Getting a calling team setup on an outbound campaign is basically three steps: 1) Give the campaign a name. 2) Use the LeadMaster search engine to find the list of people to call. 3) Select the phone reps that will do the calling for the campaign. Click Submit and the Power-Call cloud call center is ready to go. All of the people selected to participate in the calling campaign will have a 'Call Campaigns' link on their LeadMaster home page. When the reps are ready to begin calling they click 'Call' on the LeadMaster home page and their phones will automatically begin to ring. If an individual rep wants to create a calling list it’s even easier. Just search for the records, for example, today’s callbacks and then select ‘Start Calling’ from the Options menu and the phone starts ringing. It’s an easy solution use and an easy solution to try because there are no long-term contracts, it’s all month-to-month.”
The LeadMaster Power-Call solution allows companies of any size to build a contact center, in any location, without hardware, software or upfront capital cost. Because of this flexibility, cloud call centers allow for quick and easy set-up and administration of at-home agents. LeadMaster’s Power-Call allows distributed centers to act as one, regardless of geographic location. In essence, anyone with a computer and a broadband connection can be a part of the call center team.
When sales reps use manual dialing, it increases the possibility of mistakes. They also have to deal with busy signals and disconnected numbers. These issues are eliminated with LeadMaster’s Power-Call. Plus, the easy-to-use interface allows agents to capture data, while managers can access real-time reporting and analytics.
LeadMaster’s Power-Call solution shifts outbound dialing into overdrive, streamlining call center functions and maximizing the revenue from calling campaigns. Users can benefit from a 20 to 30 percent increase in efficiency.
According to Brownell, “The LeadMaster Power-Call System is like a big, automatic switch board that connects sales reps and call center agents to customers immediately.
- Calls are optimized
- Agents are happy
- Time is spent efficiently
- Sales productivity increases
The savings really add up as LeadMaster Power-Call cloud call center solution streamlines the calling process - which leads to both cost and time savings - time that can be used for talking with more prospects and customers.”
LeadMaster Power-Call is available only in the US through a network of value-added resellers, consultants and system integrators.
LeadMaster offers a variety of cloud-computing software solutions:
•Sales Lead Management CRM Software - Everything you need in one easy-to-use online web-based application.
•Lead-Xpress - A revolutionary new way for sales reps to receive and update sales leads.
•Lead-Xtreme- It’s like caller-ID for your website. Website visitor info flows into LeadMaster CRM in real-time.
•Voice-Leads- Voice-Leads is LeadMaster's solution for faster connections with prospects. When someone clicks submit on one of your web pages Voice-Leads will call your designated sales rep, tell them about the prospect and ask them if they'd like to be connected immediately.
•Call Center Solutions - Combining LeadMaster solutions provides a complete virtual call center system.
LeadMaster’s on-demand customizable SaaS solutions combine sales lead management software, lead tracking solutions, sales force automation tools (SFA), customer relationship management features (Sales CRM), LeadMaster Voice solutions and virtual call center solutions. This powerful web-based application has helped companies large and small from virtually every industry.
The LeadMaster sales lead management CRM solution is intuitive and easy to use, providing real-time lead capture, lead distribution, lead tracking, lead nurturing, custom reporting and email marketing. LeadMaster makes it easy to qualify and convert leads from virtually any source - landing page, call center, webinar, sales lead suppliers and more.
The LeadMaster sales lead management CRM product is straightforward and easy to learn yet has robust features like workflow automation, round-robin lead distribution, mobile access, CRM analytics and now improved Outlook integration.
LeadMaster products and services are available through a global network of value-added resellers, consultants and system integrators.