The system's latest upgrades offer subscribers greater insight, enhanced productivity and improved ease-of-use -- all at no additional cost.”
Houston, TX (PRWEB) June 21, 2011
With the release of its new Online Portal Version 2.0, EnergyPoint Research takes another significant step in its mission to provide its subscribers and industry partners with timely, independent and insightful market-based intelligence regarding oilfield suppliers’ customer satisfaction ratings and performance levels.
The EPR Online Portal 2.0 is the most detailed and comprehensive tool available for understanding customer satisfaction in today’s dynamic and global oilfield. First introduced in 2008, the system contains a number of significant new user-driven features and capabilities with Version 2.0, making it an indispensible tool for all types of oil and gas industry stakeholders.
These system's new features and capabilities include:
Customized Supplier Selection – The EPR Online Portal now allows users to select specific suppliers to include in reports and analyses. This permits ratings metrics and other information to be quickly and effectively generated and viewed according to specific and/or customized peer groups.
Advanced Filtering Capabilities – To enable greater insight into the industry’s integrated and multinational suppliers, new features permit users to refine searches conditioned upon a supplier’s rating in one or more organizational attributes, product/service offerings, geographic regions, well types, or special applications.
Simultaneous Reporting for Multiple Survey Questions – The system now allows users to simultaneously generate ratings reports for multiple survey questions and categories, greatly increasing the productivity and usefulness of the portal’s reporting features.
Minimum Respondent Count Filter – This feature allows users to set the minimum number of evaluations required for a supplier’s ratings to be included in a report, allowing more effective targeting of suppliers by market category.
Enhanced Respondent Comments Reporting – Via a new Fields to Display feature, users now have the ability to select additional descriptive variables to display alongside respondents’ comments regarding suppliers. These additional fields add valuable context and background to the survey’s already popular customer comments reports.
Improved Report Formats – To improve the presentation and organization of output, report titles now include both high-level question categories as well as individual survey questions.
“Version 2.0 of the EPR Online Portal provides users with the ability to perform increasingly sophisticated and targeted analyses based on EnergyPoint’s large and growing database of survey results,” said Doug Sheridan, managing director and founder of EnergyPoint Research. “By fully leveraging more than half a million data points from our independent surveys, these new upgrades offer our users greater insight, enhanced productivity and improved ease-of-use at no additional cost.”
The EnergyPoint Research Online Portal is a proprietary information tool for accessing EnergyPoint’s independent customer satisfaction ratings of suppliers of products and services to the global oilfield. It is designed to provide a range of industry stakeholders with the ability to conveniently view, analyze and download customized reports related to EnergyPoint’s surveys, which are updated on a quarterly basis.
Respondents to EnergyPoint Research’s surveys represent hundreds of E&P companies, drilling contractors and upstream consultants worldwide. With more than 15,000 evaluations collected via the surveys to date, the EPR Online Portal offers unmatched insight and intelligence regarding the state of oilfield customer satisfaction in key attributes, including overall value, responsiveness, quality, reliability, safety and environmental, and dozens of others.
EnergyPoint Research provides independent research regarding the oil and gas industry’s satisfaction with the products and services it purchases and utilizes. Founded in 2003, the firm offers industry professionals and their employers opportunities to provide, gather and access comprehensive ratings of oilfield suppliers through independent and objective evaluation processes. For more information regarding EnergyPoint Research and its offerings, visit its website at http://www.energypointresearch.com, email the company at info(at)epresearch(dot)com or contact by phone at +1.713.529.9450.