Redwood Shores, CA and Bracknell, UK (PRWEB) June 20, 2011
Merced Systems, Inc., the leading provider of Performance Management solutions that drive business execution in Sales and Service functions, today announced the company’s appointment of two new executives, Workplace Dynamics naming Merced Systems a top work place for the second year in a row and global expansion with three new subsidiaries in Asia Pacific.
Today’s announcement builds on rising company momentum as a leader in the Performance Management market, with the recent announcement of record attendance at its 7th annual customer summit and launch of version 4.0 of its Sales Performance Management Solution.
“We are thrilled to expand our global presence and executive team to extend our support for current customers and help new customers achieve the same successes. Merced Systems’ ability to make these investments and our continuous growth are directly related to the business benefits our customers have gained from our Sales Performance Management and Service Performance Management solutions,” said Mark Selcow, president, Merced Systems. “As companies continue to seek ways to drive revenue, customer loyalty and operational efficiency, Merced Systems’ solutions have proven to yield bottom line results.
Merced Systems Expands Executive Team
Expanding upon its team of seasoned executives, Merced Systems has selected Dejan Deklich as the company’s new Chief Technology Officer. Deklich brings more than 15 years of experience in strategic implementation of new technologies, research and development of new products, and leading technical teams to innovate. He joins Merced Systems from Attributor where he was responsible for engineering, operations and R&D. Deklich was the driving force behind leveraging Hadoop’s and Bigdata's approach to data processing for Attributor and developing a highly scalable system that can manage tens of billions of documents.
Merced Systems has also extended its leadership team in Europe with the appointment of Martin Green as Vice President of the region. In this role, Green will oversee all sales and business operations for Merced Systems’ EMEA customers. Green has more than 15 years of experience in sales and general management, leading businesses in enterprise software and customer experience management solutions. Prior to joining Merced Systems, Green was Vice President EMEA for Satmetrix, the co-developer of Net Promoter Score (NPS). Prior to Satmetrix, he held several Sales and Account Management positions at consulting firms in both the United States and England, including Burke, TNS/WPP and GFK.
Employee Survey Results Conclude Merced Systems is Top Work Place in Bay Area
For the second consecutive year, Workplace Dynamics has named Merced Systems as a top place to work in the Bay Area. Workplace Dynamics conducts this annual employee survey to identify companies that rank highest in employee opinion regarding their employer’s overall direction, leadership, execution, opportunity for training and progression, working environment, quality of managers, pay and benefits.
“Workplace Dynamics’ survey findings bring Merced Systems’ team incredible pride, as we place high value on a positive, high performing environment in which our employees can thrive,” said Selcow. “Since our founding in 2001, Merced Systems has held the philosophy that employee satisfaction translates directly to customer satisfaction. With our continued profitability, high customer satisfaction scores and global growth, we’re confident this is a winning approach.”
Company Expands Global Presence
In addition to the two new executive hires, Merced Systems has announced the opening of three new subsidiary offices to accommodate growing momentum in Asia Pacific. Merced Systems is expanding its support for customers with subsidiaries in Hong Kong, Singapore, and Sydney, which are all considered to be high growth markets for the company.
Merced Systems’ award-winning technology has proven to increase sales and customer loyalty for Global 2000 companies such as Discover, Nationwide, Dell, Dish Networks, Mazda, Delta, and Sprint. With more than 140 customers and 800,000 sales and service users, supporting millions of customers worldwide, Merced Systems solutions are deployed in more than 20 countries.
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- Watch Merced Systems’ recent Performance Network video showcased at its Seventh Annual Customer Summit
About Merced Systems
Merced Systems is the leading provider of Performance Management solutions that drive business execution in Sales and Service functions. Merced Systems’ performance management solutions help drive sales effectiveness, superior customer experience and operating efficiency across a range of vertical industries. Merced System’ award-winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past eight years. Merced Systems is a privately held company headquartered in Silicon Valley and London, with major customers in more than 20 countries worldwide. For more information on Merced Systems, please visit http://www.mercedsystems.com.
Media Contact For Merced Systems
Goodman Communications, Inc.
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