Austin, TX (PRWEB) June 20, 2011
XETA Hospitality Solutions, a business unit of XETA Technologies, Inc., a PAETEC Company, that provides dedicated solutions and services to the hospitality industry, today announced that John Q. Hammons Hotels & Resorts, the largest private independent owner and hotel management company in the United States, has selected XETA Hospitality for High Speed Internet Access (HSIA) and management services at 26 locations nationwide.
The deal includes limited and full-service hotels representing multiple flags and encompasses 6,826 guest rooms and 693,556 square feet of conference space. As part of the new relationship, XETA Hospitality will provide comprehensive network assessments, equipment upgrades and future upgrade planning as well as guest HSIA provisioning and complete 24x7 network monitoring and help desk support. XETA Hospitality will also supply network cabling services as part of the agreement.
“HSIA is a must-have amenity for guests, but it can also be a major source of customer dissatisfaction when not executed properly. It was very important to us to have a provider that we could trust, so we did a good deal of diligence before selecting XETA Hospitality,” said Kathleen Erickson, Information Technology Business Manager of John Q. Hammons Hotels. “We spent time with their management team, visited their new Solution Center in St. Louis and talked to their customers. We’re confident that XETA Hospitality will do a great job for us and our guests, and we’ve already been impressed with their attention to detail during the pre-deployment planning sessions we’ve had.”
“We are thrilled to be working with a company as renowned in the industry as John Q. Hammons Hotels,” said Mark Holzberg, Managing Director of XETA Hospitality Solutions. “Mike Morgan [Vice President Information Technology] and his team know exactly what they want and what their guests require. From solid networks and proactive network monitoring to 24x7 help desk support, our team is fully committed to delivering a great Internet experience for guests of John Q. Hammons Hotels.”
For more information on XETA Hospitality Solutions, please visit http://www.xeta.com/markets/Pages/Hospitality.aspx or call 1-877-456-7422.
About John Q. Hammons Hotels & Resorts
Springfield, Mo.-based John Q. Hammons Hotels & Resorts is the largest private, independent owner and manager of hotels in the United States, representing brands such as: Chateau on the Lake Resort, Spa & Convention Center; Courtyard by Marriott; Embassy Suites Hotels; Hampton Inn & Suites; Hilton; Holiday Inn; Homewood Suites by Hilton; Marriott; Plaza Hotels Collection; Radisson; Renaissance; Residence Inn by Marriott; and Sheraton. With a portfolio of 78 hotels representing nearly 19,000 guest rooms/suites in 24 states, John Q. Hammons Hotels & Resorts’ properties are dominant in their markets. Founded on the extraordinary vision of John Q. Hammons and built on his legacy of excellence spanning more than 50 years, John Q. Hammons Hotels & Resorts has become one of the most recognized and award-winning companies in the hospitality industry. Built to be the best, John Q. Hammons Hotels & Resorts continues to set the standard in hospitality management and hotel development. For more information about John Q. Hammons Hotels & Resorts, please visit the company’s website at http://www.jqhhotels.com or http://www.facebook.com/jqhhotelsresorts.
About XETA Hospitality Solutions
XETA Hospitality Solutions is a business unit of XETA Technologies, Inc., a wholly owned subsidiary of PAETEC, that provides dedicated solutions and services to the hospitality industry, including the design, implementation, management and support of converged communications, voice, broadband/HSIA and data networks. In addition to XETA’s corporate headquarters and other remote offices, the Company operates its new XETA Solution Center adjacent to St. Louis Lambert International Airport. The centrally located 27,000-square-foot XETA Solution Center houses a 24x7x365 Guest and Staff Help Desk and Network Operations Center, as well as a parts warehouse and staging facility. For more information on XETA Hospitality Solutions, please visit http://www.xeta.com/markets/Pages/Hospitality.aspx or call 1-877-456-7422.