Fitchburg State College Implements Tools4ever’s UMRA for creation and deletion of hundreds of user accounts

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Tools4ever fulfills Fitchburg State College's need to efficiently create accounts for new students and employees, as well as deprovision accounts for terminated or retiring employees and graduating students without error, so that the Active Directory will accurately reflect the environment of the school.

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“There is no other company that I deal with
regularly that I like better than Tools4ever.” -Sherry Horeanopoulos, Fitchburg State College, Information Security

Tools4ever the market leader in Identity and Access Management solutions, is pleased to announce that Fitchburg State College has implemented User Management Resource Administrator (UMRA) at their school. Located in Fitchburg, Massachusetts with 6,500 students and 520 employees, the school needed an efficient way to accurately create and delete accounts for their users. Before Tools4ever’s UMRA, Fitchburg had an Active Directory with over 44,000 accounts, many of which were not active, and needed to clean up this system.

With Tools4ever’s User Management Resource Administrator (UMRA), Fitchburg has set certain criteria for different users, so that UMRA will either create or delete an account automatically if these criteria are met. There is no long a need for system administrators to manually create and delete hundreds of accounts each semester with frequent errors, because UMRA runs four times a day and sends an email to the appropriate person when an action occurs in the system.

Sherry Horeanopoulos, Information Security Officer for Fitchburg State College said, “UMRA from Tools4ever was a really easy solution and the support was phenomenal. There is no other company that I deal with regularly that I like better.” With UMRA, Fitchburg was able to decrease time spent on dealing with accounts by 75% and no longer receives calls from students and employees panicked about not having accounts.

Fitchburg plans to add the Tools4ever UMRA Web portal in the near future. This will allow them to handle accounts for adjunct professors who teach online or offsite courses more efficiently. They will be able to immediately disable accounts for terminated employees as well as create accounts for this type of non-regular faculty.

For more information about UMRA,please visit:

Read the complete case study at:

About Fitchburg State College
Fitchburg State University, located in Fitchburg, Massachusetts, is a public institution dedicated to integrating high-quality professional programs with strong liberal arts and sciences studies. Founded in 1894, the university now has more than 30 undergraduate programs and 22 master's degree programs, and 6,500 full and part-time students.

About Tools4ever
Tools4ever distinguishes itself with a no-nonsense approach and a low Total Cost of Ownership. In contrast to comparable Identity & Access Management solutions, Tools4ever implements a complete solution in several days rather than weeks or months. Because of this approach, Tools4ever is the undisputed Identity & Access Management market leader, with more than one million user accounts managed on a daily basis.
Tools4ever supplies a variety of software products and integrated consultancy services involving Identity Management, such as User Provisioning, RBAC, Password Management, SSO and Access Management. For more information, please visit

For additional information, please contact:
Tools4ever New York
Dean Wiech


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Dean Wiech
(516) 482-4414 305
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