(PRWEB) June 27, 2011
In 2010, Americans spent an average of 32 hours per month on the Internet with 7 hours of that time on the popular social network, Facebook.com. As the nation’s most “liked” electricity company, Bounce Energy developed a way for customers to order electricity service for their home without leaving Facebook. This saves customers from having to visit multiple web sites, keeping them within the same user experience they’re comfortable with and making it easier and faster for them to join Texas’ fastest growing energy company.
With the Facebook ordering experience, customers are able to choose from the same variety of plans Bounce Energy offers on their home website. Once they’ve chosen a plan, they can enter their address, customize plan options such as adding additional services, sign up for auto bill payment and paperless billing, and complete their order. Facebook customers can also use a special promotion code only found at the Bounce Energy Facebook page for an additional $25 bill credit when signing up.
Bounce Energy has been leading the way in technology and marketing in the Texas energy market since their launch in November of 2008. Their industry-best account management tool, MyAccount, allows customers to transfer and renew service, track and choose earned rewards, view current and past bills, review usage information, and receive tips, insights, and special offers. The Bounce Energy Facebook Page provides customers with exclusive content, special offers, contests and a weekly bill credit drawing. Bounce Energy Facebook friends also receive escalated customer care if ever they need assistance or have questions about their service.
About Bounce Energy:
Bounce Energy is a privately-owned and full-service retailer of electricity in Texas, offering affordable, comprehensive and innovative plans to help customers easily manage their electricity service. As one of the fastest growing Texas electric companies, Bounce Energy differentiates by providing “more than electricity” – with a superior rewards program, additional consumer-centric offers, a surplus of customer service touch points and more.