My Home Health Care Increases Revenue Exponentially in First Year of Procura Software Implementation

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Alberta home health care firm, My Home Health Care, increases client base and revenue significantly through implementation of Procura home health care software.

When a home health care organization’s mission statement specifically mentions the use of technology to enhance the care experience of their clients, you can be assured that they’ll be leading the technological way in their industry. Edmonton, Alberta based My Home Health Care is just such a leader, realizing substantial corporate and revenue growth through the implementation of Procura’s web-based home health solution.

Founded by Aaron Murphy and Evelyn Sheppard, veterans of the home health care industry, My Home Health Care is an organization built on service. “We use a distributed model,” explains Murphy, “This allows us to focus on clients’ needs and staff competencies rather than worrying about bricks and mortar office management.” Recalling the tedious nature of manually performing scheduling, documentation, and communication tasks Sheppard cites the Procura software as a crucial factor in making this model work. “It makes scheduling and accessing client information effortless, and enables a level of security that would otherwise not be possible,” states Sheppard. “As a contracted service provider in Edmonton, we just had our quality audit from Alberta Health Services and the outcome was extremely favourable”.

Using Procura’s web-based solution, My Home Health Care staff has access to the information they need at all times from any location without the need for special IT expertise or individual installations. “We have run our business from locations in B.C. and Manitoba, without any decrease in productivity, level of client care, or revenue,” says Sheppard.

“I had used Procura in a prior role,” she continues, “It was comprehensive and so easy to use that I knew that this is what I would be using when I started my own organization. Though client care and the continual expansion of staff competencies are our main priorities, My Home Health Care is a business and as such costs and revenue are important considerations. The ease and accuracy with which Procura automates many of our tasks, has allowed us to exponentially increase our income within the first year of implementation.”

Looking forward, Murphy is so confident in the efficacy and scope of the Procura solution for point of care, administrative, and financial functions in the home health care agency environment that he doesn’t foresee a need to ever change the model he and Sheppard have developed.

“My Home Health Care is a company that doesn’t say ‘no’ when faced with a difficult challenge,” says Susan Gains, National Account Manager for Procura, “They always try to find a solution for their clients. Procura takes that same approach, regardless of the size of the organization, and is honoured to be a part of their success”. Murphy sums up his experience with Procura with a few words of wisdom for other home health care agency managers: “If you want to succeed, you’ll have to grow, which can be intimidating. When you have Procura you’re going to grow, there’s no doubt about it, so embrace it and the success that comes with it.”

About Procura

Procura provides the tools to streamline every level of an organization from the clinician at the Point of Care to the Executive Director and higher. Our proven workflow processes, business intelligence, and key data collection tools in both the office and the field provide efficiencies and assurances to drive an organization towards stability and growth.

Procura is the software vendor of choice for home, community and aged care organizations across North America and Australia. Over 6,000 users at more than 350 customer sites use Procura to manage over 50,000 employees. Our customers range from small start-ups all the way through to multi-site and franchise organizations. Procura is headquartered in Victoria, BC and has offices in Chicago, IL, and Toowong, QLD.

For more information about Procura, please contact Vicky Browne at 1.877.776.2872 or visit our website at

About My Home Health Care

Dedicated to providing the highest quality home care service with care and compassion, My Home Health Care supports clients throughout Alberta, Canada. Founded by veterans of the home health care industry with 30 years of collective experience, our organization is a distributed company. This model enables us to operate efficiently and economically and empowers us to place our focus where it belongs – on the needs of our clients and the well being of our staff.

For more information about My Home Health Care, please visit our website at: or contact us by telephone: 780-477-2923 or email: info(at)myhomehealthcare(dot)ca

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Vicky Browne
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