Aussie Innovation Helping Businesses Reduce No-Shows

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For appointment-based businesses, no-shows can be really detrimental to their bottom line and cost thousands of dollars – or more – each year. The solution is YourNextVisit.com.au - a web application bringing a fresh approach that helps businesses keep connected to their clients, reminding them about appointments through SMS messaging.

This is really about putting your message in your customers pocket

“SMS technology is revolutionizing the way we do a lot of things in business and it is a great tool to use when it comes to marketing” says Simon Hine, head of the team behind YourNextVisit. “Your Next Visit unleashes the power of SMS, to help business owners remind their clients of appointments, close to 100% of SMS messages get read, so this is really about putting your message in your customers pocket.”

Through YourNextVisit, business owners subscribe, pay only for what they use with no up-front or set up fees, and access an easy-to-use interface to set up reminder schedules. They can also use the tool to stay in touch with their customers, which really enhances the experience from a customer perspective.

“People love to feel appreciated by the companies they do business with, so in creating YourNextVisit, we included the facility to allow members to create customer contact schedules,” says Simon. “Things such as sending a thank you after a first appointment, or sending a birthday greeting to a client on their birthday.”

Subscribers can also set up promotional campaigns with the YourNextVisit suite, and get tailored marketing messages to individual customers, or targeted groups quickly and with ease.

“The system is easy to use and because it is web based, it can be accessed from anywhere with an internet connection,” says Simon.

For further information on the Your Next Visit suite, please visit http://www.yournextvisit.com.au.

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Simon Hine

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