Over 20% Reduction in Field Force Mileage Expense Realized by Many VelociTRACKER(tm) Clients

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Even the brief pullback in fuel prices hasn't changed the fact that Merchandising Service Organizations, Manufacturers, and Retailers who employ field service personnel to travel between stores and ensure merchandising standards compliance are faced with huge increases in travel expense. However, a new feature in the VelocitTRACKER(tm) software is helping many of CRC's clients to cut mileage expense in excess of 20% through reduction in fraud alone.

A merchandiser using the PocketTRACKER(tm) data collection software.

A merchandiser using the PocketTRACKER(tm) data collection software.

Once CRC client was quoted as saying, “as soon as our reps knew we could accurately track their mileage and verify it against the GPS tracking in their mobile device, our fuel bill dropped by over 20%..."

Even the brief pullback in fuel prices hasn't changed the fact that Merchandising Service Organizations, Manufacturers, and Retailers who employ field service personnel to travel between stores and ensure merchandising standards compliance are faced with huge increases in travel expense. However, a new feature in the VelocitTRACKER(tm) software is helping many of CRC's clients to cut mileage expense in excess of 20% through reduction in fraud alone.

“It certainly caught my attention,” said Robert Gerace, Computer Resource Center, Inc.’s CEO lately. He went on to say, “We were at a convention and one of our clients told me his fuel costs had jumped nearly 50% in recent months.”

Gerace took this back to his business analysis team and challenged them to find a solution to incorporate into the company’s Software as a Service for field-service onboarding, scheduling, managing, tracking, and reporting activity and in-store conditions, VelociTRACKER™.

The business analysis team designed an enhancement to VelociTRACKER™’s mobile computing platform giving Apple®iPads and iPhones, as well as Android®smartphones and tablets, and Microsoft Windows® mobile devices new features that will help CRC clients to drastically reduce fraudulent reporting of mileage.

The new feature requires that the vehicles an employee or independent contractor drives on a regular basis (up to 3) be entered into the mobile device database – along with the starting odometer reading for each. Then, as each store is worked, the field worker is required to enter which vehicle was driven, and the current odometer reading. Mileage to, from, and between stores is calculated – and can be checked against GPS mileage values for accuracy. Additionally, supervisor ‘spot checks’ occur when a supervisor meets with field workers and asks to see the workers’ odometers.

Once CRC client was quoted as saying, “as soon as our reps knew we could accurately track their mileage and verify it against the GPS tracking in their mobile device, our fuel bill dropped by over 20% -- while this doesn’t offset the total increase in the cost of gas, it does help immensely and proves further the many cost justifying benefits of using the VelociTRACKER™ system.”

Computer Resource Center, Inc. provides the Software as a Service,VelociTRACKER™ which helps Merchandising Service Organizations, Manufacturers, and Retailers in over 300,000 retail locations to ensure 100% execution of visits, tasks, time, orders, in-store training, in-store sales, and data collection. Since 1989 Computer Resource Center, Inc. has helped over 800 companies to increase retail sell-thru while simultaneously reducing the cost of service. VelociTRACKER™ currently has over 130,000 field workers reporting their day-to-day activities via mobile devices, web-entry, and telephone based reporting.

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Robert Gerace
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