QCSS, Inc., A Chicago Land Based Call Center and Telemarketing Firm, Announces Job Creation

Share Article

QCSS, Inc., a Chicago land based Call Center and Telemarketing Firm, announces participation in a major coalition for job creation with the ATA (American Teleservices Association).

QCSS Inc. - Where the only call that matters is yours

Every time that we receive or make a call, we are stimulating the economy to help our partners move commerce through purchases of products and services from both ‘business to business’ and ‘business to consumer’ interactions

QCSS, a Chicago based Call Center and Telemarketing firm has joined in a nationwide action for creating new jobs with the ATA (American Teleservices Association).

The ATA is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations, committed to serving the needs of its members, recommending the highest standards of quality for the channel and protecting the rights of consumers.

CEO Catherine Karabetsos adds, “The ATA is a positive contributor to the call centers that work with the highest level of integrity. They are the accountable association for quality contact centers looking to drive revenue for corporate America, consistently improving the bottom line of companies and most importantly, at this time in our economy, creating jobs. The Call Center Industry is one of the top contributors to job creation and we are proud to be a part of this growth and a member of the ATA. “

With the unemployment rate hovering near nine percent and tens of thousands of well-qualified Americans looking for work, a new program has been enacted to create a push in the re-investment of the inactive workforce. And since transforming human communication is a core of their values, QCSS parallels the strategic efforts by implementing the Jobs for America program.

Co-Founder and CSO Karin Hall comments, “The QCSS mission includes job creation for the U.S. and we are pleased to be a part of the advocacy within our industry. Since the contact center field is one of the fastest growing industries today, we are boosting the economy in a very big way every day. Every time that we receive or make a call, we are stimulating the economy to help our partners move commerce through purchases of products and services from both ‘business to business’ and ‘business to consumer’ interactions.”

This program will help fill a hole in the current inactive workforce. The employment reach extends to off-site service agents and Americans with disabilities to help provide jobs for an even greater demographic of people. It is programs like this that allow our country to keep jobs and incomes steady for our hard-working individuals and their families.

QCSS, Inc. generates revenue opportunities for companies who want to  increase the efficiency and effectiveness of their sales and marketing efforts. Our team of professionals performs inbound and outbound telemarketing,  appointment setting, and other front-line sales activities that companies have traditionally found difficult to measure, manage and staff.

When we combine our industry experience with our clients’ aggressive sales targets,   we fill that unmet need called ‘execution’, and empower our clients to  achieve great results.  With QCSS’s proven process, our clients maximize their front-line sales productivity, and ultimately their company’s profitability.

To learn more about QCSS, please visit http://www.qcssinc.com or call 888.229.7046

As part of our strategy for 2011, QCSS, Inc. has aligned with partner Samurai Business Group for a full-service sales solution, to assure all clients are prepared to close more effectively and consistently.

Advantage National Bank Group, a wholly owned subsidiary of Wintrust Financial, has contracted with Samurai Business Group to provide on-going sales training for their commercial and small-business bankers through 2011. Joseph Bohne, CEO, commenting on the relationship: “Samurai Business Group has been a key component in the success of the bank over the last two years. They have been integral in helping us double in size during that timeframe.”

You can Contact Bob at: R.Lambert(at)samuraibizgrp(dot)com
Learn more about Samurai Business Group at http://www.samuraibizgrp.com

For more information, contact
Karin Hall, CSO
P: 847-229-7046 | F: 847-229-7047


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Catherine Karabetsos