(PRWEB) July 13, 2011
Oldham-based bedroom company, Betta Living, are now offering online home improvement buyers the opportunity to discuss their requirements more in-depth over the internet.
Betta Living, who have a number of showrooms located across the UK, have experienced an unprecedented rise in the number of visitors searching for fitted bedrooms and fitted wardrobes via their website http://www.bettaliving.co.uk over the past few years.
The company wanted an online system that would help them tap into this growing market and they have found it courtesy of ‘Live assistance’ as provided by vee24.
When the ‘live help’ tab on Betta Living’s website is clicked on by a potential customer, they will have the opportunity to speak to one of the firm’s consultants from the comfort of their own home.
It gives Betta Living the chance to provide a more comprehensive service for customers and enables customers to put a face to the firm. This enables Betta Living to capture the trust of the customer from the very moment first contact is made.
There are a variety of different bedrooms on offer at Betta Living and vee24’s system will help clients better decide which designs will best suit their home without having to make their way down to a showroom.
Betta Living are confident that online assistance will further help them improve the number of leads and sales they receive each and every day. They also hope it will give customers further motivation to take advantage of their free home design consultation service.