From the management console, users can now identify emerging trends and monitor company performance.
Indianapolis, IN (PRWEB) July 16, 2011
TenPointSix LLC has marked today as the official launch of the newest version of TENPOINTSIX. TENPOINTSIX is a field service management application that gives users the benefits of having an iPad and iPhone application while leveraging Microsoft Dynamics CRM 2011. The latest product version includes a new service calendar for the management console, the ability to add and view audio, video, or images on procedure steps, and the transition to Microsoft Dynamics CRM 2011.
The move to the most recent version of Microsoft Dynamics CRM has given TENPOINTSIX users a wider variety of options and features. “One of the biggest advantages of the new version of CRM,” said CIO Brian Bewley, “is the addition of business intelligence dashboards. From the management console users can now identify emerging trends and monitor company performance.”
Users will also benefit from the addition of other new features. The management console has gained a service calendar, which displays all work order activities by month. The work orders have several filtering options, including work order type, technician, or dispatch status and have the ability for color coding.
A second feature allows video, audio, and images to be added to any procedure. “It’s a feature that users were requesting. Users now have the ability to watch a video on how to complete a procedure or see an image of what a part or step should look like,” says Paige Bailey, Client Relationship Manager.
About TenPointSix, LLC
TenPointSix LLC, headquartered in Indianapolis, Indiana, was formed as a joint venture of eImagine Technology Group, Inc. and VSC, LLC. Together these companies have over 55 years of experience with technology and field service. With a unique approach to asset management, building and deploying complex procedures, and data validation for auditing, the company’s solutions target a variety of service industries including, aviation, life sciences, manufacturing, and others. To learn more about TENPOINTSIX, visit http://www.tenpointsix.com or call 855-4TENSIX.