Maumelle Police Department Goes Live with TriTech Software System’s Imc CAD, RMS, Mobile, Administrative and Bar Coding Applications

Share Article

TriTech’s integrated applications will make a dramatic impact on the operational flow at Maumelle Police Department by automating several previously manual tasks

In the middle of this disaster, Tritech’s Imc Solutions stepped in and literally came to our rescue by offering Maumelle PD a complete and state-of-the-art package at a price point far superior to any other vendor we had sampled

The Police Department of the City of Maumelle, located in Central Arkansas and a neighboring town to Little Rock, went live with their new TriTech Software System’s Imc Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile, Administrative and Bar Coding applications at 1900 hours on June 29, 2011. The department is anticipating huge improvements in the administrative and operational workflow with the new system, saving their staff thousands of hours over the old paper and Microsoft Access database system which had been used for managing reports and communications previously.

TriTech’s integrated applications will make a dramatic impact on the operational flow at Maumelle Police Department by automating several previously manual tasks, as well as improving communication, efficiency, and statistical analysis and evaluation of several key performance areas. The resulting impact of the new technology is expected to be seen not only in the internal departmental efficiencies and communication improvements, but also in the quality of service delivered to the 20,000 citizens that the 20 Maumelle officers are responsible for as they gain better information from which to evaluate and respond.

“There is simply no way we could be more pleased with the software or support staff,” said Mike Wilson, the Professional Standards Commander at Maumelle Police Department. "This process for our department had become a bit of a tragedy when we entered into an agreement with another, less than scrupulous, provider who absconded with most of our operating capital. In the middle of this disaster, Tritech’s Imc Solutions stepped in and literally came to our rescue by offering Maumelle PD a complete and state-of-the-art package at a price point far superior to any other vendor we had sampled. Needless to say, our level of skepticism was at an all-time high; however, Tritech’s Imc Solutions not only delivered what they promised, but their product has proven to be better than expected. ”

Join Mike and other field and industry experts on August 16th for a live, complimentary webinar on how to get the budget you need for time-saving and efficiency-building technology by proving the value and return on investment for your agency. More information here.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Jenny Clavero
Visit website