We care a great deal about what guests think and say about us.
Destin, Florida (PRWEB) July 31, 2011
Proven leader, Southern Vacation Rentals, with over 800 Florida vacation rentals along the Northwest Panhandle was awarded the distinction of “Rated Excellent 2011” by TripAdvisor and Flipkey. While the Certificate of Excellence program was launched last year, it only this year expanded to these types of accommodations. The platform rewards those rental management companies that maintain an average of overall property rating of four or higher out of five as reviewed by travellers that have actually stayed in the properties. This guest rated quality assurance program allows past guests the opportunity to review their stay and post those star ratings and comments on the internet.
Having understood the importance of credible feedback, Southern Vacation Rentals has been asking for and posting guests’ opinions for years. “We absolutely need to hear from our guests and what better way to market our company than with a firsthand source’s recommendation,” tells Chief Marketing and Sales Officer, Patricia Hardiman. “Our operation team also relies on the reviews to gauge where we may need improvement. It is never easy to see something negative, but we want past as well as future guests to see how we respond and that we do care and take action,” adds Hardiman.
Garnering more than 8,000 reviews, Southern Vacation Rentals still maintains an average of four or higher. Perhaps that kind of record is what keeps travelers returning year after year to this locally owned company that stretches across 200 miles of coastline from Perdido Key, Florida to Port St. Joe.
In business since 1995, Southern Vacation Rentals, including Pointe South Vacation Rentals, is part of the Southern Management Group with Real Estate Sales, Residential Leasing and Association Management divisions. The Florida Gulf Coast vacation rentals company represents over 800 beach vacation condos, homes and cottages on Florida’s Panhandle in Destin, Perdido Key, Pensacola Beach, Navarre Beach, Fort Walton Beach, South Walton, Panama City Beach, Mexico Beach, WindMark Beach and Port St. Joe. Visit the website for a comprehensive look at their Florida vacation rentals with hot vacation deals, reviews, on-line reservations and more. http://www.SouthernResorts.com . 866.558.1163. Go Southern!