Leveraging technology has been a huge part of our success. Most small businesses are struggling to make the transition onto the web, social media, smartphones, etc. We have a huge advantage being able to use all of these new technologies so effectively
Saint Louis, MO (PRWEB) September 05, 2011
Typically when one thinks about house cleaning, high tech does not come to mind. Better Life Maids a green house cleaning service founded in St. Louis, MO is changing that perception. Better Life Maids has built the leading technologies into all of its systems including marketing, sales, customer relationship management, scheduling, dispatch, accounting, human resources, and field service tools. The iPhone is used extensively by Better Life Maids and they have even developed a cleaning checklist that helps deliver consistently excellent results. With their strong focus on systems and technology, Better Life Maids is positioning itself to grow through franchising.
The iPhone is used extensively as a business tool by Better Life Maids. The iPhone is a central part of each Better Life Maids cleaning team's resources. It has critical documents stored on it including MSDS (material data safety sheets) for all of the Better Life natural cleaning product, human resource forms, training material, GPS navigation, and the cleaning checklist developed by Better Life Maids.
“Each team carries an iPhone. It is an important part of how we get things done. As a business tool it allows us to do so much. Our teams arrive on time due to the GPS. We know where they are at any given time due to the tracking software. Team members can make requests to be off from the phone. And our cleaning checklist allows them to be more consistent and improves results. We also get exact geo stamped in and out times, and other important information when the cleaning checklist is completed.” Said Matt Ricketts the President and Chief Experience Officer of Better Life Maids. He goes on to explain how the data from the checklist allows them to provide a better experience for their clients, and make their day-to-day operations more efficient.
The iPhone is being adopted by more and more organizations. It is just unusual to find a cleaning service taking such a high tech approach to a traditionally old fashioned business. “Leveraging technology has been a huge part of our success. Most small businesses are struggling to make the transition onto the web, social media, smartphones, etc. We have a huge advantage being able to use all of these new technologies so effectively.” Said Ricketts. In a time when many small businesses are afraid to make new investments, Better Life Maids has continued to search for and adopt technologies that improve the way they do business.
With these systems and technologies in place Better Life Maids has positioned itself to expand through franchising. Ralph Massetti the CEO of The Franchise Builders stated. “I have worked with a lot of start up franchisors. Matt worked as an airline pilot prior to starting Better Life Maids. He really thrives on order, processes, checklists, and systems. In fact I counted him say systematize 3 times in a sentence once. I definitely see how being a pilot and the way he thinks made Better Life Maids unique in the house cleaning vertical. When I saw how they operated their business I was impressed.”
Better Life Maids chose The Franchise Builders to help develop a high quality franchise system. The Franchise Builders helped add to the technologies of Better Life Maids, including web sites optimized for local search, a library of print and web ready franchisor approved marketing pieces, a franchise intranet with a library of critical documents always available, and more. These franchising systems compliment an already well developed business system.
Better Life Maids is a green house cleaning service founded in St. Louis, MO. Better Life Maids is seeking to grow in select markets through a franchise development program, as well at the addition of new company owned units. Better Life Maids has partnered with Better Life a green household cleaning products company to help create the first national green product and service brand. For more information visit http://www.betterlifemaids.com or http://www.cleanhappens.com.