Instantis Poll Reveals IT Resource Management Maturity Levels for Most Organizations is Very Low

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Most enterprises surveyed have no formal process for making resource assignment decisions and only basic visibility to what projects their resources are working on.

Many organizations have bitten off more than they can chew in terms of resource management processes and frequently the business benefits don’t justify the added complexity.”

Wayne Caccamo, VP Marketing, Instantis.

In a recent cross-industry and global poll of project and portfolio management professionals and stakeholders conducted by Instantis, a clear majority indicated that their organization was at the lowest level of maturity defined by the Resource Management Maturity Model™ (RMMM). The five levels of maturity defined by the RMMM include Level 1 – Work Visibility, Level 2 – Controlled Assignment, Level 3 – Governed Capacity, Level 4 – Schedule-Driven Assignment and Level 5 – Granular Management.

Specifically, 58% of respondents indicated they were at Level 1. This means that their organization has only basic knowledge of what resources are working on what projects, and that resource availability information and business priorities are not formally or consistently taken into consideration when assigning resources to projects.

The poll was taken during a recent Resource Management Maturity Model Webinar hosted by Santa Clara -based Enterprise PPM software solution provider, Instantis, entitled: “Define and Execute an Effective Resource Management Strategy Using the Resource Management Maturity Model as Your Guide.” The over 200 Webinar registrants hailed from 27 countries and represented 20 vertical markets according to the company. The poll question and response rates were as follows:

Which best describes your resource management maturity level?

1: Work Visibility: We know only who is working on what [58%]
2: Controlled Assignment: Resource approvals are based on availability only [11%]
3: Governed Capacity: The focus is on capacity and business priorities [26%]
4: Schedule-Driven Assignment: Bottom-up, project phase-level information is a key driver [0%]
5: Granular Management: Project schedule details drive the resourcing process [5%]

“This result confirms that most organization struggle to develop and execute an appropriate resource management process,” said Prasad Raje, CEO of Instantis and the Principal Architect of the model. “The RMMM provides specific guidance for organizations trying to chart an effective course for their evolving resource management strategy.”
Another noteworthy and more expected result is that 95% of organizations have not progressed past “Level 3: Governed Capacity.” The RMMM describes Level 3 as the “sweet spot” for most organizations since it can provide a “just right” level of process sophistication given the level of information needed by the business to make optimal resource-related decisions.

“Too much detail in your resource management process can quickly over burden your project managers with maintaining and updating project schedule information,” said Wayne Caccamo, VP of Marketing at Instantis. ”Many organizations operating beyond Level 3 find that they have bitten off more than they can chew in terms of resource management processes and the business benefits don’t justify the added complexity. As a result, the RMMM cautions organization to think twice before setting their sights on Levels 4 – Schedule-Driven Assignment or Level 5 – Granular Management.”


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Marc Gendron
MarComm PR
(559) 326-2037
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