SDL Recognized by KMWorld for Product Excellence and Innovation

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SDL LiveContent, SDL Trisoft and SDL Tridion receive Trend Setting Product of 2011 awards

SDL, (LSE:SDL) the leading provider of Global Information Management solutions, today announced that SDL LiveContent™, SDL Trisoft™ and SDL Tridion™ have been named Trend Setting Products of 2011 by KMWorld.

SDL has been included in KMWorld’s “Hall of Fame” and “100 Companies that Matter in Knowledge Management” lists numerous times. This additional accolade reaffirms the company’s leadership in developing breakthrough technology that engages customers via the Web and mobile channels with high quality and relevant product information. The award demonstrates the importance of Global Information Management strategies that address the needs of today’s global enterprises, helping them to build brand equity and accelerate speed to market.

Global companies rely on SDL to drive engagement throughout the customer journey – from brand management, to driving revenue, to customer support – across multiple languages, cultures and channels. SDL’s content technologies allow global enterprises to engage their customers with a compelling experience, from initial interest, through the process of purchasing a product, to learning how that product works through technical documentation, to receiving support and finally, to repeat purchases as a satisfied customer.

John Hunter, Group CEO of SDL commented, “SDL is pleased to be recognized by KMWorld for our leadership in two technology areas: Web and Product content management. At the core of our technology vision is a fundamental belief that by making it easier for companies to engage their customers with persuasive and relevant information, we empower them to deliver a world-class customer experience that drives revenue generation.”

KMWorld has been honoring technology companies with the Trend Setting Product award since 2003. SDL LiveContent, SDL Trisoft and SDL Tridion were selected from more than 800 products by a judging panel that consisted of editorial colleagues, analysts, system integrators, vendors, line-of-business managers and users.

Hugh McKellar, editor-in-chief, KMWorld said, “SDL continues to impress me with the speed and agility in which it addresses the needs of the evolving content, document and knowledge management market. The company’s ability to demonstrate thoughtful, well-reasoned innovation and execution for their customers is one of the reasons their products make our list year after year.”

To view the complete award details go to and click on the Trend Setting Products of 2011 icon.

About SDL
SDL is the leader in Global Information Management. Global Information Management enables companies to engage with their customers throughout the customer journey –from brand awareness, to sales and after-sales support– and across languages, cultures and channels.

SDL’s best-of-breed Web Content Management, eCommerce, Structured Content and Language Technologies, combined with its Language Services drive down the cost of content creation, management, translation and publishing. SDL solutions increase conversion ratios and customer satisfaction through targeted information across all customer touch points.

Global industry leaders who rely on SDL include ABN-Amro, Bosch, Canon, CNH, FICO, GlaxoSmithKline, Hewlett-Packard, KLM, Microsoft, NetApp, Philips, SAP and Sony. SDL has over 1500 enterprise customers, has deployed over 170,000 software licenses and provides access to on-demand portals for 10 million customers per month. It has a global infrastructure of more than 60 offices in 35 countries. For more information, visit

About KMWorld
KMWorld ( is the leading information provider serving the Knowledge, Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories – that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (

SDL Europe and Corporate Headquarters - Amy Hall
+44 (0)1628 410120

SDL Americas – Mary Parsons
+1 781 756 5454

SDL ASIA Pacific - Richard Delanty
+81 90 6695 5313


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Mary Parsons
781 756 5454
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