QMS and EventSphere’s dedication to five-star customer service makes this seamless, one-stop solution that much better by offering the industry something truly unique—cutting edge technology rooted in old-school service.
Atlanta, GA (PRWEB) September 06, 2011
With an eye on integrating housing and registration resources for event planners, EventSphere and QMS (led by CEOs Todd Lambert and Kalib Denton, respectively) have created a seamless event reservation process—featuring a brand new platform that combines the very best of QMS registration and Passkey’s GroupMAX ME housing technology.
Speaking about their synergetic partnership, Lambert stated: “It was just a natural evolution for us. After all, QMS and EventSphere’s dedication to five-star customer service makes this seamless, one-stop solution that much better by offering the industry something truly unique—cutting edge technology rooted in old-school service.” Chiming in, Denton added, “In today’s fast-paced world, flexibility and scalability is key for success. We know the challenges facing event planners as meetings grow in scale and scope. With our mutual commitment to both customer service and customization, this new platform we’re offering together really does bring all the answers together into one single, easy-to-use forum.”
The new platform marries Passkey’s robust ME housing technology with QMS’ renowned comprehensive registration services, creating an intuitive pathway for event planners. Management of registration and housing services in one timeline is key to the process, but additional features provided by Passkey’s GroupMAX ME platform—from website customization and eMarketing to dashboard reporting and amenity and city promotion—truly elevates the services on the housing end. With respect to registration, a myriad of available features will also streamline the process for the event-planning industry, offering users such valuable resources as CEU/CME validation and reporting, multiple lead retrieval options and a robust number of custom web development solutions to service all manner of specialized needs from the client end.
Indeed, the goodwill and buzz for both EventSphere and QMS has been growing for months as more professionals in the event industry become familiar with their expanding—and now merging—services. Perhaps most telling are the words of praise offered by long-time fans of both Todd Lambert and Kalib Denton. “I was intimately familiar with EventSphere’s skilled focus on true customer service, ethical behavior and partnering due to our relationship for many years,” confided Events Director for F&W Media, Cory Smith, “Couple that with the platforms of best in class technology and service, and it was obvious that EventSphere would help fulfill our vision.” Echoing similar sentiments for QMS, Executive Director for the Dallas County Dental Society, Jane Evans, offered the following, “The Southwest Dental Conference has been working with QMS for over 10 years. They are not just a vendor providing a service, but a true member of the SWDC team that provides the ultimate in customer service to us as well as those registering for our conference.”
About EventSphere & QMS
Headquartered in Atlanta, Georgia, EventSphere delivers a solution-driven and results-proven online housing platform generating both revenue and loyalty. Their boutique model offers clients in the meetings and events industry specialized services across five key areas—SITE SELECTION, EVENT MARKETING, PROGRAM MANAGEMENT, ONSITE FULFILLMENT and ATTRITION MANAGEMENT. With a collective wealth of industry experience totaling nearly 90 years, EventSphere is committed to operating as a dynamic housing company that maintains absolute integrity and ethical behavior, upholds a shared commitment to teamwork and treats clients with respect and honesty. Also based in Atlanta, Georgia, QMS offers event planners a full service suite of registration options and solutions. Key focus areas are web site development, continuing education fulfillment and customer service along with custom project development. With more than thirty years of experience in the business, QMS has forged a very clear understanding of the challenges that event planners face—especially evident in their commitment to offer a product that is both technologically sound and fully capable of providing customer service that exceeds industry standards.
Todd Lambert, President & CEO
55 Marietta Street, NW
Suite 940, Atlanta, GA 30303
Kalib Denton, President & CEO
6840 Meadowridge Court
Alpharetta, GA 30005