CoreCommerce Announces 24/7 Technical Support

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Full-service shopping cart solution expands phone support hours

Sum Effect Software, Inc.( announced today it is expanding technical support for CoreCommerce(, a full-service shopping cart solution for online business owners. Effective immediately, the company will provide technical phone support 24 hours a day, seven days a week.

“Providing 24/7 phone support is part of our ongoing commitment to customer service, and will be a particular benefit for our international customers,” said Sum Effect Software President and CEO Matt DeLong. “We’re pleased to be able to expand our phone support hours so CoreCommerce customers will have access to the technical support they need regardless of the time zone they’re in or the hours they work.”

The company’s commitment to customer service is supported by the high level of satisfaction expressed by customers. CoreCommerce holds a 93 percent customer satisfaction rating based on the feedback received in response to each interaction with a customer by e-mail or phone.

The availability of 24/7 technical support is just one of the latest enhancements to CoreCommerce. Earlier this month, Sum Effect Software announced a new unlimited free trial period that gives business owners as much time as they need to establish their online store, with no payment made until the store is ready to go live. Other new features include full social network integration with Facebook, Twitter and AddThis; a deal of the day feature to highlight a specific product or offer a special price; more than 30 new storefront designs to give online stores a custom look; and the CoreCommerce page accelerator, which provides super high-speed page loading to help improve the search engine page ranking for any online business.

About CoreCommerce,
CoreCommerce is the all-in-one e-commerce software, shopping cart software and hosted e-commerce solution.All pricing plans include a Facebook storefront, mobile-optimized storefront for viewing on iPhone, Blackberry, Android or other smartphones so customers can check out on the go, QuickBooks integration, search engine optimization, as well as social media integration with Facebook and Twitter so customers can easily share products with friends. CoreCommerce provides unlimited feature upgrades and 24/7 phone support as well as a unique pay-when-you-go-live free trial that allows you to take your time building your online store and you only pay once you “go live”. Paid packages start as low as $19.99 per month and don’t require any commitments or contracts.

About Sum Effect Software, Inc.
Sum Effect Software, Inc.® is the leading provider of e-commerce solutions. Sum Effect Software, Inc. is based in Franklin, Tennessee. News and information available at:


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Nick McDuffie