Carlsbad, California (PRWEB) September 07, 2011
MaintenanceNet™, Inc., the leading provider of extended warranty and maintenance contract management services, has teamed with Comstor to launch Comstor Click, a new cloud platform that expedites service quoting and ordering and automates service renewals for Comstor’s internal sales teams as well as its more than 150 channel partners. The new platform is designed to facilitate Cisco SMARTnet service sales transactions across North America.
Comstor, a dedicated value added distributor of Cisco networking, collaboration and data center solutions and a business unit of Westcon Group, engaged with MaintenanceNet to enhance its service contract business. To date, MaintenanceNet has automated quote created and delivered nearly $100 million in SMARTnet service quotes to Comstor’s reseller partners.
“Comstor Click promises to drive even greater success for our sales agents and reseller partners. It takes service quoting and ordering to the next level, offering the 24/7 convenience of a cloud platform and a highly efficient way to transact services online,” said Christopher Fender, director of sales for Westcon Group. “We’re very pleased with the depth and breadth of opportunities that MaintenanceNet has populated into the platform through use of their data analytics engine and suite of business intelligence tools.”
The new Comstor Click site builds upon the distributor’s existing service sales platform and provides a fresh new interface along with a host of features to benefit Comstor and its reseller partners. Powered by MaintenanceNet’s Service360 service contract management technology, the platform tracks expiring service contracts; generates pre-qualified Cisco SMARTnet service quotes to automate renewals or order unattached services; and grants resellers visibility into relationships across contracts, assets, partners and end customers for improved communication and management.
With Comstor Click, Cisco-authorized quotes can be generated in just a few minutes. The platform integrates seamlessly with Comstor’s own order processing system as well as Cisco’s ordering system to streamline sales and reduce transaction times. In addition, a built-in quote validation tool incorporates up-to-the-minute manufacturer pricing, along with profit margins and discount models, to further ensure quoting accuracy.
“With thousands of SMARTnet contracts available, identifying the best service for a specific IT asset can be complex, and validating service quotes can be very time-intensive as well,” said Scott Herron, CEO of MaintenanceNet. “Comstor Click takes all the time and guesswork out of the process, from associating customer IT assets to the proper Cisco service coverage, to pre-validating quotes with Cisco and leveraging our built-in intelligence to ensure that sales agents reach out to the right customers at the right time with the right offers. The bottom line is that the platform puts Comstor’s sales teams in position to close more service sales and generate more revenue.”
The Comstor Click site is now live. Available for use only by authorized Comstor resellers and sales agents, it can be accessed at http://www.comstorclick.com.
For more information on MaintenanceNet, visit http://www.maintenancenet.com.
MaintenanceNet empowers the world’s leading technology manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues to the global technology industry, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet’s success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for technology manufacturers. MaintenanceNet’s Service360 technology platform expedites and automates sales processes, and provides a channel-friendly approach to service quoting, ordering and renewing. For more information, visit http://www.maintenancenet.com or call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.