Los Angeles, CA (PRWEB) September 07, 2011
Poms & Associates Insurance Brokers, Inc. recently selected Broadcore, a nationwide provider of Hosted Unified Communications and Business VoIP Solutions, to provide fully hosted voice and data services for their three office locations in California, New Mexico and Colorado. Servicing approximately 120 employees, installation of the new system began last November and, as scheduled, has recently been completed.
The Broadcore solution for Poms & Associates provides:
Fully hosted PBX system
Secure T1 connections
Auto-failover and Disaster Recovery
Broadsoft Platform and Toolbars
Secure Web administration
Polycom HD SIP Phones
Online and live training
“There were many reasons why we selected Broadcore once we decided to upgrade to a VoIP solution from our outdated analog system,” said Robert Elliott, System Administrator for Poms & Associates. “While the initial cost savings were definitely a factor, the biggest benefit is that Broadcore owns the servers, so all maintenance and upgrades are included. They also provide the best customer service I have ever experienced from a telecom company.”
Another deciding factor was the ability to join all three offices across multiple states on the same network, allowing them to operate as if under one roof.
“It was a real pleasure providing training to all Poms staff members” said Lily Bazargani, Account Manager at Broadcore. “They embraced the new system with anticipation and enthusiasm. They are actively taking advantage of all the features including the remote management and programming portal. With the advanced features and flexibility inherent in our platform, we will easily and effectively support them as they expand and continue to grow.”
For more information on Broadcore’s hosted VoIP solutions, please call 1-800-942-4700.
Broadcore is a provider of hosted unified communications services for businesses. Through an extensible, highly scalable IP communications system, Broadcore offers a unified communications platform for voice (VoIP), data, and mobility communications across the enterprise and multi-location businesses. Broadcore’s solutions allow the enterprise to increase employee productivity, accelerate business processes, and improve customer care through tight integration of dispersed communications endpoints for office, mobile, or call center employees.
Broadcore offers lowered total cost of communications ownership by assuming the cost burdens associated with data redundancy, infrastructure expansions, technology obsolescence risks, system scalability, and new feature integration and updates. By removing the costs associated with infrastructure and additional IT staff to maintain increasingly complex communications technologies, Broadcore allows its clients and their IT organizations to focus on their core competencies while remaining current with the latest communications technologies.
With over twenty years of providing telephony communications and hosted UC to over 120,000 users, Broadcore offers faster and easier deployment of communications capabilities within the enterprise, resulting in employee productivity and business agility with minimum interruption to business operations. http://www.broadcore.com
Vice President of Sales & Public Sector