Florham Park, NJ (PRWEB) September 08, 2011
Trisys introduces Replay SIP (http://www.trisys.com/replaysip.htm), a scalable module of its popular Replay Call Recording solution that is easily added to IP-based telephony systems. As business adds IP phones to existing telephony systems in order to take advantage of cost efficiencies, access to phone application software is often lost or requires expensive upgrade. Now with Replay SIP business can freely add call recording functionality for less than $300 (MSRP) per phone. The small footprint, scalable product also moves Replay to the forefront of options for new, predominantly IP phone system sales.
Trisys’ Replay SIP is a 100% software based call recording solution. It is designed to record phone conversations taking place on SIP-based IP phone systems. Replay SIP runs unobtrusively on networks, monitoring VoIP (Voice over IP) traffic for desired calls, and converts them in to call recordings. With Replay SIP installed, authorized users can easily access call recordings for quality assurance, regulatory compliance, dispute resolution, and much more.
“The Replay SIP Call Recording solution turns an IP based telephone system in to a tremendous management and productivity tool,” noted Mike Shevelev, president of Trisys, Inc. “Implementation is very easy and cost effective; the benefits are enormous and far reaching. Because Replay SIP has a small “footprint,” scalability is never an issue: simply add multiple local or remotely located servers. This allows for rapid deployment even in complex corporate environments.”
Replay SIP supports most SIP-based IP telephone systems, saves recordings as standard WAV files, which can be automatically archived or deleted, supports On-Demand and Pause/Resume recording providing that PBX and IP Phones support RTP “events” as per RFC 2833/4733. Replay SIP is available as a software "only" or as a complete turnkey solution including software and hardware.
Trisys, Inc. (http://www.trisys.com) is a privately-held New Jersey corporation (1984) specializing in telephony-based software solutions primarily for business use to address accounting, regulatory compliance, call center performance, security, and remote workforce supervision. The company is best known for its award-winning call accounting software, TapIt!® Call Accounting, which businesses use to keep track of professionals’ time for billing purposes. Tapit is the most widely deployed call accounting solution in North America.
In 2006, the company expanded its product line with Replay® Call Recording solutions, which allow business to record calls for training use or to meet regulatory requirements. The company utilizes a reseller distribution strategy with over 2,500 registered resellers and 35,000 + clients. Vertical markets span school systems and leading universities, insurance and banking, hospitals and government agencies, hotels and assisted living facilities, non-profits and retail. Trisys takes customer service seriously, offering some of the longest warranties in its industry and outstanding customer service.
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