Elevations Credit Union Deploys MeridianLink

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Elevations Credit Union, the largest credit union serving Boulder and Broomfield Counties in Colorado, with assets over $950 million and more than 85,000 members, is planning to deploy the MeridianLink platform during the fall of 2011. Everything from new accounts, to lending, to other ancillary software programs will be integrated into one convenient, easy-to-use system. Elevations Credit Union members will be able to access the platform online 24/7, and staff will use the system in branch to expedite member services.

As part of its plan for strategic growth, Elevations Credit Union will deploy the MeridianLink platform to automate the opening of new accounts and lending online and in branch. “We’re looking forward to having one platform that will integrate and extend the functionality of all of our existing applications and systems,” says Matthew Henry, Chief Information and Administrative Officer at Elevations Credit Union. “We currently have a lot of disparity between software applications and ancillary processes. By bringing a seamless experience to both our members and staff, we can spend more time serving our membership and less time wrestling with the technology.”

The decision to provide automated online account opening and loan origination was motivated in large part by the staff at Elevations Credit Union. “This was an organizationally-driven initiative,” explains Henry, “in response to input from our staff. We quickly got the message that the applications, we were using were hindering, not helping, our staff. We knew we needed to make a change to support our future growth.”

Elevations Credit Union expects the deployment of the MeridianLink platform to have a positive impact in several areas. “We expect that having a more robust online account opening system will offer our current members another level of convenience,” Henry explains. “We’re also hoping to break down any perceived hurdles to opening an account at Elevations Credit Union, which will help us attract new members.

“In addition, the enhanced functionality in loan processing will help our members to enjoy a wide array of products,” he continues. “We’re looking forward to the increased efficiency this will bring to the lending area, as well.”

Elevations Credit Union also is excited about moving to a paperless environment. “Not only is having eSignatures a great convenience for our membership,” says Henry, “changing to a paperless environment is also important to our staff and our members. It is consistent with our organization’s Green Policy Initiative, which ‘seeks to minimize the impact of our activities on the environment and promote the understanding of sustainability in our business activities.’”

Elevations Credit Union members will be able to access the platform online 24/7, and staff can use the system in branch to expedite member services. Everything from Elevations Credit Union’s new Symitar core processing system, to ID verification, check orders and credit reports will be integrated within one seamless platform. “The integration of new accounts, lending and other ancillary software programs into one convenient, easy-to-use platform also offers optimum cross-sales advantages,” adds Tim Nguyen, chief technology officer at MeridianLink.

About MeridianLink
MeridianLink, Inc., developer of the industry's first multi-channel account opening and loan origination platform, is a leading provider of enterprise business solutions for over 20,000 end users in the financial services industries. The company’s passion for excellence is reflected in their web-based credit reporting, lending, and new membership/deposit opening technologies, which all enjoy solid reputations as being cutting edge, reliable, and affordable. Based in Costa Mesa, California, MeridianLink is committed to creating “Smart Solutions” that deliver “Real Value.” For more information, visit http://www.meridianlink.com.

About Elevations Credit Union
Elevations, with assets over $950 million, is the largest credit union serving Boulder and Broomfield Counties, providing financial services and education to over 85,000 members. Elevations operates nine branches serving Boulder, Broomfield, Westminster, Lafayette, Longmont, Loveland and the surrounding areas. For more information, please visit http://www.ElevationsCU.com.

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Branwyn Rhodes
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