“Black Box is excited to add Star2Star technology to our portfolio”, said Michael Laughlin, VP of Field Services for Black Box Network Services.
Sarasota, FL (PRWEB) September 09, 2011
Note to editors: This version is a correction to an earlier version of this release.
Star2Star Communications, maker of “The World's Most Reliable Internet Phone Solution,” announced that the company has entered into a national reseller agreement with Black Box Network Services. The agreement makes Star2Star’s award-winning Business Internet Phone Solution available to Black Box customers nationwide.
“Black Box is one of the largest and most experienced independent communications systems integrators in the world”, said Star2Star CEO Norman Worthington. “We’re honored to be a key part of their VoIP strategy, and we look forward to a long and productive relationship”, he continued.
Black Box Network Services has more than 35 years of experience designing, sourcing, implementing, and maintaining today’s complete communications solutions. Star2Star joins Black Box’s extensive portfolio of voice and data platforms and applications from today’s leading manufacturers.
“Black Box is excited to add Star2Star technology to our portfolio”, said Michael Laughlin, VP of Field Services for Black Box Network Services. “This Blended Architecture is a great option for customers who may be looking for a cloud- based solution which maintains the quality standards of a traditional premise based system.” he continued.
Star2Star’s unique End-to-End Blended Architecture maintains a business grade call quality equal to any traditional phone solution on the market today. Star2Star’s unique VoIP offering is a complete solution that includes an IP PBX, IP phones, and business grade Internet phone service with continuous monitoring. By taking responsibility for the entire call path, Star2Star can control quality and monitor reliability, using patent pending technology.
The Star2Star system monitors each customer’s PBX, Internet connection, and phones 24 hours a day. If the system detects a problem, it automatically opens a trouble ticket and simultaneously notifies the Black Box Network Services national support center. In the event of a PBX, AC power, or Internet connection failure, the system will automatically failover calls to branch offices, cell phones or other off-premise lines as determined by the customer.
The Black Box / Star2Star partnership has hit the ground running. "Working with the Black Box sales teams on the Star2Star launch has been a great experience", said David Looft, Vice President of Strategic Accounts for Star2Star. " They have really embraced this new solution and see a solid fit for many customers and prospects today."
Star2Star Communications is revolutionizing business communications with its unique End-to-End Blended Architecture. Star2Star provides both the on premise phone system and VoIP phone service, built together to work together. The architecture provides users with advanced cloud-based features, business grade call quality, guaranteed reliability and dramatic savings. Star2Star is the only voice solutions provider that can provide a complete solution to every business address in North America served by broadband Internet.
About Black Box:
Black Box is a leading communications system integrator dedicated to designing, sourcing, implementing, and maintaining today’s complete communications solutions. Black Box services more than 175,000 clients in 141 countries with 197 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com.