Born During 9/11/2001 Disaster, eMazzanti Technologies Finds Success in Out-Sourced IT Business in New York City Area

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Nearly trapped below the Twin Towers on 9/11, two entrepreneurs not only survive but find a way to thrive during challenging times and now celebrate their 10th anniversary.

...our new computer support business seemed as dark as the smoke and ash rising from ground zero.

Imagine being in the train station below the Twin Towers in New York City on your way to see new clients as the first plane hit on September 11, 2001. That’s exactly what happened to Carl Mazzanti and Jennifer Shine, owners of eMazzanti Technologies, a newly minted out-source [IT support consultant, then, just weeks old with most of it clients in Lower Manhattan. Though challenging, the new entrepreneurs found a way to succeed and now are celebrating 10 years of double-digit growth regardless of how bleak the future initially looked on 9/11.

“First, we were grateful we got out alive,” claims Shine, now wife of Carl and president of eMazzanti Technologies. “Second, our dreams of grandeur as we started our new computer support business seemed as dark as the smoke and ash rising from the destruction at ground zero. But we still found a way to succeed.”

Helping Hand Won Clients
Carl and Jennifer indeed found a way to grow their new business regardless of how it started out and regardless of how uncertain the future appeared. eMazzanti Technologies immediately found ways to survive by helping clients. For example, it helped them communicate by using its own Internet access in its offices in Hoboken, N.J., just across the Hudson River. Those efforts paid off. Although eMazzanti struggled, it eventually won more customers through referrals from its original handful of clients.

"We were in Tribeca when the second tower went,” said Carl. “The building we were in was brick and a red mist filled the area. We lost lights and the Internet. I remember finally getting back into Hoboken and having washing stations to rinse off our bodies. It was like a hazmat station and you could tell the people who were close to the [towers] because their hair was covered with concrete.”

Thrust into the worst possible circumstances, Carl and Jennifer said they learned overnight that customers responded to value and the ability to solve their problems. That soon became the essence of the company's mission statement and it made them strong during a difficult time.

10 Years Later: 400 Customers and Inc. 5000 Spot
With over 400 small and medium size companies as part of its book-of-business, eMazzanti Technologies ranks as one of the premier computer technical support and network support experts in the Hoboken, New Jersey and the New York City metropolitan areas.

In addition, the IT expert has also won a spot on the prestigious Inc 5000 list for a second year in a row as it captured the 390th ranking within the IT industry segment, reflecting an impressive annual growth of 67 percent over the last three years.

“Getting into the top list of the Inc. 5000 is wonderful recognition, of course,” said Jennifer, “But, most important, it suggests we’re doing some things right and delivering real value to our customers.”

Security Sells    
Computer systems security was not only a concern around the 9/11 attack, it remains as a major service eMazzanti provides to its customers.

Business continuity, disaster recovery and overall data security are services every business is interested in these days,” comments Carl. “Data can be lost because of man-made or natural disasters. The key is being prepared with the right data security solution.”

Anniversary Celebration
eMazzanti Technologies will be holding its 10th anniversary celebration on September 15th, 2011. The event will be held at the Maxwell Lounge, 1125 Maxwell Lane, Hoboken and begin at 5:30 pm. A special panel of business experts representing PCI Compliance, Retail, VOIP and public relations will focus on steps that small and medium sized businesses can do to develop technology strategies that lower costs, drive revenue or increase productivity. The open house will also provide unique networking opportunities, drawings for gifts and gourmet refreshments. Attendees may pre-register online at: or call eMazzanti direct at: 201-360-4400.

“This year we are pulling out all of the stops as eMazzanti commemorates our 10th year of providing IT strategies to our customers,” says Jennifer. “Because of the nature of this event, we have reserved a venue overlooking the Manhattan skyline that will offer an inspiring atmosphere for all of our attendees and a reminder that great things can come from adversity."

About eMazzanti Technologies
With a company name that sounds more like a purebred, high-performance sports car than a IT support and consulting firm, eMazzanti Technologies is all about delivering powerful solutions such as http:// managed print services, PCS DSS compliance, computer network management, network troubleshooting, network monitoring, business continuity and disaster recovery, green computing, mobile workforce technology, information security, cloud computing, cloud computing services, and business information optimization in the most efficient manner possible. The Hoboken, N.J., firm is located in one of the most densely populated - and competitive - regions in the U.S. It provides business technology consulting services for companies ranging from home offices to multinational corporations throughout the New York metropolitan area and in three countries. For more information contact: Carl Mazzanti 201-360-4400 or


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