Our customers have been asking us to integrate Rev-Trac with their existing Application Lifecycle Management tool implementations, and BMC’s Remedy is the strong leader in the IT Service Management area
Las Vegas, NV (PRWEB) September 13, 2011
Revelation Software Concepts Pty Ltd (RSC), creator of the Rev-Trac® change control technology for use with SAP® solutions, today announced it has joined BMC Software's Technology Alliance Program (TAP). With its access to TAP resources, RSC will finalize the integration of its flagship Rev-Trac change control product in support of SAP software solutions with BMC’s widely used Remedy IT Service Management Suite.
The integration is expected to be made available to customers in Q4 2011 and attendees at SAP TechEd 2011, being held in Las Vegas Sept. 12-14, will have an opportunity to preview the features and functionality of Rev-Trac’s integration with the BMC Remedy IT Service Management Suite at the show.
“Our customers have been asking us to integrate Rev-Trac with their existing Application Lifecycle Management tool implementations, and BMC’s Remedy is the strong leader in the IT Service Management area,” said Rick Porter, vice President of Business Development at Revelation Software Concepts. “Becoming a TAP member advances our strategic vision of providing Rev-Trac’s robust change control support for Remedy as a leading ALM tool widely used with SAP solution-based IT infrastructures.”
“We use the BMC Remedy IT Service Management Suite heavily in our day-to-day operations, providing mission-critical services and managing operational change risk for the campuses supported from our Clayton facility,” said Wayne Mays, SAP Team Lead and Application Administration Coordinator at Monash University in Victoria, Australia. “Automated change control is an essential element in our ability to provide the highest possible level of system reliability, change visibility, timely communications, and improved throughput of changes across our advanced SAP landscapes. A Remedy-Rev-Trac integration will assure we can provide accurate, real-time access and support to all Monash departments.”
Using Rev-Trac change control with existing ALM tools lowers costs, reduces risk and creates maximum visibility and ROI for existing systems. In many cases a business loses efficiency if it must log onto the central infrastructure to approve BMC Remedy IT Service Management-related change requests. With a supported integration between the two, they can pass needed changes directly to Rev-Trac from the BMC Remedy IT Service Management Suite and vice versa, delivering maximum flexibility and full visibility into the entire change process. Immediate and uninterrupted visibility is important both for business users requesting changes and for IT teams needing to respond quickly and accurately to business requests.
SAP TechEd 2011 Las Vegas attendees can see a Rev-Trac/BMC Remedy IT Service Management integration demo at RSC’s booth #514. Additional information on RSC, its products and services can be found at http://www.xrsc.com. More on BMC Software products including its Remedy IT Service Management Suite may be found at http://www.bmc.com/.
About Revelation Software Concepts:
Revelation Software Concepts (RSC) specializes in change control management for use with SAP solutions, developing market-leading technology to reduce the risks and lower the costs of delivering changes into information systems. Since RSC was founded in 1997, some of the world’s largest companies have come to rely upon its mature change control solutions. Its deep expertise and responsive support have made RSC the leading change-control specialist for SAP solution-based infrastructures around the globe. RSC is 100 percent SAP-focused and its flagship change control solution, Rev-Trac, is certified as powered by the SAP NetWeaver® technology platform. Rev-Trac supports change control for both ABAP™ and non-ABAP technologies, reflecting RSC’s commitment to technologically innovative change control solutions that serve current market needs. For more information, visit http://www.xrsc.com.
Rev-Trac is a registered trademark of Revelation Software Concepts Pty Ltd. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. SAP, SAP NetWeaver, ABAP and all SAP logos are the trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other trademarks or registered trademarks are the property of their respective owners.