Carlos Abaunza Named General Manager of The Ritz-Carlton, Cancun

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Abaunza brings a wealth of knowledge and extensive experience to the oceanfront resort, consistently recognized as one of the best in Mexico.

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“It is a privilege to become general manager of the premier luxury resort in Mexico,” said Carlos Abaunza.

Carlos Abaunza has been appointed General Manager of The Ritz-Carlton, Cancun announced Mark Ferland, Area Vice President of the Southern Region for The Ritz-Carlton Hotel Company, L.L.C. With extensive hospitality experience spanning over two decades, Abaunza will oversee all operations for the award-winning oceanfront resort.

“It is a privilege to become general manager of the premier luxury resort in Mexico,” said Carlos Abaunza. “The Ritz-Carlton, Cancun is a landmark that we are so proud to be a part of, being consistently recognized by leading media organizations, continuously earning the coveted AAA fifteen diamond accolades, as well as providing an array of luxury offerings for guests to experience makes it an irresistible destination for travelers. With the help of the hotel’s extraordinary ladies and gentlemen, I plan to continue the success of this beautiful property, well-known for delivering the highest levels of service in the region,” he added.

Abaunza brings a wealth of experience complemented by a strong leadership background to the position after serving in the hospitality industry for over 20 years. Prior to his role at The Ritz-Carlton, Cancun, Abaunza most recently served as general manager at the Hilton Cancun Golf & Spa Resort for five years where he oversaw the operations of the 426-room destination spa and golf hotel.

Abaunza attended Cornell University’s prestigious General Manager’s program in Ithaca, New York.

With its picture perfect beaches and consistent top accolades, The Ritz-Carlton, Cancun offers a host of luxury amenities complemented by genuine warmth and hospitality Cancun is renowned for. Providing the ultimate in ease and convenience for travelers from around the globe, direct airlift is available from almost all gateway cities both within the U.S. and internationally, in addition to new direct flights being added from Paris, London, Brazil and Moscow.


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