"With our solid reputation, boasting 100% account retention in terms of quality and delivery, we have continually laid the groundwork for growth through diversified services” said Mawit Go, Chief Marketing Officer of Northern Worx Inc.
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Cebu City, Philippines (PRWEB) September 15, 2011
Northern TranscriptionWorks, Inc., an outsourcing company, today announced its new company name, Northern Worx KPO, Inc.
Established in 2003, Northern has served over 1,000 customers globally for its transcription services. Northern Worx has now evolved into a specialized business process outsourcing company with expertise in call center operations, documentation, and other back office solutions as it boasts of a diversified portfolio for affiliate businesses in the information technology and healthcare.
“With our solid reputation, boasting 100% account retention in terms of quality and delivery, we have continually laid the groundwork for growth through diversified services” said Mawit Go, Chief Marketing Officer of Northern Worx Inc.
“We have the top of the line technologies and competencies to take advantage of our proven methodologies and business processes. Having perfected our technologies and processes for transcription, it was effortless for us to duplicate and apply these to our call center operations and other back office services. This advancement was crucial for us to move closer to accomplishing our vision of becoming a global outsourcing service provider.” Go cited.
Northern Worx’s new outsourcing services includes:
For inbound call center campaigns, Northern Worx deploys a cutting-edge call processing system which allows full client monitoring and provides agents with performance enhancing tools.
Northern Worx outbound call center service is designed to boost performance with solutions ranging from generating sales leads and product references to full-pledged sales or membership generation campaigns.
Northernworx delivers transcription expertise in providing complete documentation solutions designed for physicians, hospitals, HMO’s, law offices, media outfits and research organizations.
Northern Worx offers extremely competitive solutions for health insurance and pharmaceutical companies to significantly lower costs while improving process efficiencies and adherence to government and industry regulations by delivering the highest standards in data management, case processing and reporting systems to ensure that all data are completely and accurately processed; crucial reports are timely produced; and regulatory requirements are strictly and consistently complied with.
For organizations using speech recognition technology, Northern Worx has the right editing solution through Speech Recognition Draft Editing: High Technology and Human Efficiency in Perfect Synergy.
Northern Worx generates critical understanding & insight into the unique needs and challenges of its business and industry partners to build customized & fully integrated solutions that cater specifically to unique business circumstances and requirements, delivering Customized Bundled Solutions that fit perfectly!
Today, Northern Worx, the outsourcing service provider, has also launched its new website, http://www.northernworx.com.