Switchvox stands alone in offering SMBs the wide range of features that they need to support outstanding customer service and to give employees the features and flexibility that they need in a business phone system
Austin, TX (PRWEB) September 15, 2011
Switchvox is based on Asterisk, the world’s most widely adopted open source communications engine. Because Asterisk is at its core, Switchvox can offer a feature set that rivals those of the most expensive UC solutions, but at a price that small businesses can afford. Digium, the UC solution leader, imposes no licensing charges for advanced features, such as those that extend the power of the UC system to employees’ mobile devices with complete mobile integration through fixed mobile convergence (FMC). Business-enhancing features, such as Salesforce.com and SugarCRM integration, visual voicemail, call queues and an interactive dashboard, Switchboard, are available to every customer with every Switchvox SMB product.
This approach means that Switchvox customers pay 60 to 80 percent less than companies buying comparable voice over IP (VoIP) business phone systems. In acknowledgement of this fact, industry analyst firm Frost & Sullivan recognized Switchvox this year with the Customer Value Enhancement Award for UC Solutions. To read the full report, go to http://info.digium.com/frost-sullivan-best-customer-value-report/.
“Switchvox stands alone in offering SMBs the wide range of features that they need to support outstanding customer service and to give employees the features and flexibility that they need in a business phone system, at a price that small to mid-size companies can afford,” said Leslie Conway, Vice President of Global Marketing at Digium. “We’re seeing substantial interest in Switchvox from organizations in industries such as healthcare, retail, professional services and education, both in North America and abroad.”
“Our event this week in Austin has raised the bar in every conceivable way – from conference content, to attendee count, and for the quality and breadth of the products and solutions that are showcased on our Exhibit Hall floor,” said Rich Tehrani, TMC CEO and conference chairman. “We’re pleased to honor Digium with a ‘Best of Show’ award, and we congratulate them for standing out amongst a large and highly competitive field.”
The ITEXPO “Best of Show” awards recognize innovative products and solutions. This designation serves to highlight the technological achievement and creative product features that set these winners apart from the rest of the crowd.
Digium®, Inc., the Asterisk® Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Switchvox IP PBX software to power a broad family of products for small, medium and large businesses. The company’s product line includes a wide range of hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom telephony solutions. More information is available at http://www.digium.com.
The Digium logo, Digium, Asterisk, Asterisk SCF, Switchvox, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.