Ifbyphone® Launches Enhanced SourceTrak™ To Give Marketers More Control Than Ever Over Measuring and Managing Voice Interactions

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SourceTrak™ 3.0 enables smarter call tracking through keyword level metrics, dynamic numbers, negative keyword filters and ‘SourceGuard’ data protection

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Ifbyphone®, the leader in voice-based marketing automation, announces the launch of SourceTrak™ 3.0. Enhancements to this leading call tracking application give marketers detailed control like never before. Users can now apply negative keyword parameters, protect data integrity during an activity spike, and work faster within the SourceTrak interface.

SourceTrak measures the metrics related to voice-based interactions down to the keyword level, allowing users to pinpoint which PPC ad, organic search term or specific domain generates a call. SourceTrak easily scales to any size campaign from a simple A/B test of two landing pages to a large pay-per-click campaign. Additionally, SourceTrak integrates with popular online sales and marketing tools including Salesforce.com, Google Analytics, Google AdWords, and Unbounce. In conjunction with other Ifbyphone applications, users can even receive real-time lead distribution. SourceTrak 3.0 takes tracking a step further by refining these measurement tools for more targeted results and improved usability.

New features of SourceTrak 3.0 include:

  •     Negative Keyword Functionality – To save money and improve marketing ROI, marketers can stop tracking the keywords they don’t want or need by entering those terms into a new dialogue box. If a specific word is searched, users can specify whether or not they want their phone number to appear in the search results.
  •     Data-preserving ‘SourceGuard’ numbers –This important feature preserves the accuracy of call tracking data during abnormal spikes in traffic by displaying a ‘SourceGuard’ number for runoff searches. The specified search terms retain their unique phone numbers, giving users better accuracy in pinpointing the source of a call.
  •     Redesigned Interface – A freshly designed interface creates a more intuitive user experience for the easiest navigation of data sets while also providing one-click code options and keyword configurations at a glance.

“Marketers often struggle with how best to capture the quantity and quality of leads generated from offline marketing efforts, and it can be even more challenging to determine which of those leads are converting,” said Irv Shapiro, CEO of Ifbyphone. “Though companies may have web-centric marketing automation, they miss opportunities by overlooking the importance of voice-based marketing automation. SourceTrak is a powerful tool for marketers because with one application, they can comprehensively track all voice-based interactions.”

To learn more about Ifbyphone’s suite of voice-based marketing automation services, including Call Tracking, Call Distributor, Hosted IVR, and Voice Broadcasting, visit http://www.ifbyphone.com.

About Ifbyphone®
Ifbyphone is the leading voice-based marketing automation platform that manages, measures and automates voice interactions in the marketing process — including lead capture, lead nurturing, lead routing, and lead analysis. The Ifbyphone suite is a set of software-as-a-service applications implemented easily across an organization for better decision making and improving interactions across the customer lifecycle. Companies of all sizes and across all industries use the Ifbyphone platform, including health care, real estate, home services, and a variety of marketing applications.


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Lauren Eichmann
Walker Sands Communications
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