IRON Builder is a flexible configurator service that enables electronic pricebook distribution, complex configuration capabilities, program management and lead forwarding services specifically for light to heavy duty wholegoods machinery OEM’s.
Franklin, TN (PRWEB) September 16, 2011
IRON Solutions, Inc., the leading provider of customer and equipment lifecycle management services for the equipment industry, announced today the release of a customer case study for their IRON Builder service.
IRON Builder is a flexible configurator service that enables electronic pricebook distribution, complex configuration capabilities, program management and lead forwarding services specifically for light to heavy duty wholegoods machinery OEM’s. Unlike ordinary product configurators, the IRON Builder service also enables timely and accurate distribution of pricing data to 5,000 equipment dealer locations across North America. It’s part of the IRON Solutions’ suite of products that optimize the marketing, configuration, pricing, quoting, sale and remarketing of new and used agricultural, construction and outdoor power equipment.
The Case Study, titled Leading Agricultural Equipment Manufacturer Utilizes IRON Builder Configurator to Improve the End-To-End Customer Experience, highlights a leading agricultural equipment manufacturer utilizing their IRON Builder retail configuration solution over a one-year period. Some of the highlights from the study include the following results:
•25,000 configurations with a value of $2.8B were generated from the retail configurator
•IRON Builder pushed over 2,800 configurator leads with a value of $237M into the dealer channel
•Over $68M worth of leads were directly assigned to dealer instances of IRON HQ® (IRON’s customer and equipment lifecycle management service)
“We were increasingly receiving requests from OEM customers to provide a budget-friendly, scalable and powerful configurator tool that could also deliver intelligence, leads and actionable reporting across the channel,” explained Darwin Melnyk, IRON Solutions CEO. “We also needed to ensure that our dealer customers, as well as registered buyers, have access to the most accurate, up-to-the-minute equipment information online. In this manufacturer’s prior environment, it had been extremely challenging to meet such requirements because their internal systems were disparate. By adopting IRON Solutions services, like IRON Builder, they can now provide the real-time data essential to customer satisfaction and at the same time enhance their lead forwarding capabilities for increased profitability.” Melnyk emphasizes.
IRON Builder has multiple tiers of services available for OEM’s, including a free API for pricebook distribution. IRON Builder is highly customizable and offers Open, Essential, Advantage and Elite packages. “This particular case study will be eye-opening for OEM’s of any size, as it illustrates the various touch points for connecting buyers to sellers and optimizing business performance.” Melnyk adds.
The IRON Builder Case Study, titled Leading Agricultural Equipment Manufacturer Utilizes IRON Builder Configurator to Improve the End-To-End Customer Experience will be released today to thousands of North American OEMs and dealers on the IRON Builder website at http://www.ironbuilder.com/CaseStudyForm.aspx
About IRON Solutions, Inc.
IRON Solutions, Inc., (http://www.ironsolutions.com) is the leading source of used and new equipment information and customer and equipment lifecycle management services for the agricultural, industrial and outdoor power equipment industries.
IRON Solutions publishes the Official Guide for farm equipment, the Outdoor Power Equipment Official Guide and the IRON Search Buyers Guide for Farm Equipment. IRON Solutions services include IRON Guides®, IRON HQ®, Enterprise xSellerator™, IRON Buyer-Net™, IRON Builder®, IRON Igniter™, and IRON Search®.
The company’s equipment marketing web sites, http://www.ironsearch.com and http://www.equipmentconnector.com, provide a global digital marketplace for buyers and sellers of used equipment, as well as a targeted audience for agricultural, construction and heartland advertisers. IRON also provides Used Express / JD Max services and powers John Deere’s eValuator system, used exclusively by John Deere dealers across North America. Since 1947, IRON Solutions has been the industry leader in Equipment Market Intelligence® providing services to leading financial, government, OEM and dealer organizations including, Deere & Company, Case IH, New Holland, AGCO, Kubota, Agricredit Acceptance, CNH Capital and USDA.