UST GLOBAL Ranked as “STRONG” Offshore Challenger by Global Independent Analyst Firm

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Company’s future prospects in Europe & the UK receive highest ranking

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UST has all of the key characteristics that fit our definition of an HfS challenger: strong financial and operational fundamentals, excellent client experience with large multinational corporations, and a strong desire for continued development.

UST Global®, a leading provider of IT services and solutions for Global 1000 enterprises, today announced that it received the highest ranking of “Strong” in the 2011 Buyers Guide released by HfS Research, the leading analyst advisory firm covering global outsourcing and shared services strategies. In the guide’s report entitled “The 2011 Offshore Challengers”, HfS Research took a close look at UST’s strengths and awarded the ranking after determining the company’s future prospects in the European & UK markets.

The report focused on several fast-growing firms that continue to compete with and win major contracts from their larger competitors. In it, HfS Research noted UST’s focus on “fewer CLIENTS, more ATTENTION” and the company’s ability “to meet and exceed service delivery targets and client expectations.” Among several key reasons cited why UST merited the highest ranking are its management depth under CEO Sajan Pillai and the fact that “with more than 15 ex-SVP and CIOs and a host of experienced managers, UST has significant experience across its market verticals and horizontals.” Moreover, according to HfS Research, “to further increase its value propositions, UST is willing to make resource investments with potential buyers in order to develop the relationship and anchor its services.”

According to the report, UST serves world-class customers in such vertical market segments as healthcare, retail, financial services and manufacturing, among others. "UST has all of the key characteristics that fit our definition of an HfS challenger: strong financial and operational fundamentals, excellent client experience with large multinational corporations, and a strong desire for continued development", said Brian Robinson, Research Director, Outsourcing Strategies, HfS Research.

Among UST’s largest horizontal markets are Application Development and Maintenance, including both modern systems and mainframe, as well as legacy modernization; Creative Design & Mobility solutions, from strategic consulting, analysis and design to development and production; and QA and Testing services, including independent validation and verification services that meet customers’ specific needs.

“We are gratified that HfS Research recognized the value of our dedication to building long-term, loyal relationships with our clients,” said Pillai. “Our customers reap the benefits of our willingness to invest in those relationships as well as our focus on continuous innovation and improvement. Helping our customers grow their businesses and increase market share is good for those customers, good for UST and good for the global economy.”

About UST Global®
UST Global® is a next-generation IT service and business process outsourcing provider focused on delivering IT and business solutions to the Global 1000 market. Distinguished by its commitment beyond contract, the company focuses on added attention to fewer large, long-term, loyal clients. UST Global® uses an optimal blend of locally-based senior resources and highly accomplished and cost-effective offshore teams. Headquartered in Aliso Viejo, California the company fosters client-specific cutting-edge innovation from its state-of-the-art centers in India and the Philippines which are consistently praised and awarded by customers. For more information visit: http://www.ust-global.com

For more information contact:
Silvia Houser
Silvia.Houser(at)ust-global(dot)com
949-371-1245

About HfS Research
HfS Research is the leading research analyst advisory firm covering global outsourcing and shared services strategies. With 50,000 subscribers, HfS Research provides the most influential and frequently visited collaborative research network in the global services industry, providing rapid and insightful commentary, analysis and debate of enterprise outsourcing dynamics. The organization is unique because it integrates personable social networking with market research and advisory services.
The HfS Research mission is to provide a unique environment for collective research, opinion, experience and knowledge across the global outsourcing industry to help enterprises explore new performance thresholds. Led by industry expert Phil Fersht, the HfS Research team is a multi-disciplinary group of analysts across North America, Europe and Asia/Pacific regions.

HfS Research’s in-depth analysis covers business process outsourcing, information technology outsourcing, cloud business services, shared services and governance strategies, in addition to industry trends across financial services, manufacturing, utilities, energy, healthcare, pharmaceutical retail and media sectors. The firm’s service provider performance evaluations, pricing strategy assessments, market forecasts and sourcing best practices help multiple companies worldwide today.

For more information about HfS Research, please contact
Tom Ivory
Tom.Ivory(at)hfsresearch(dot)com
214-901-8386

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