Star2Star Announces StarRecovery Business Continuity Service

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Innovative new service keeps your phones ringing despite power, telephone, or Internet failures - with no capital outlay.

“StarRecovery allows companies of all sizes to have a robust, reliable, and inexpensive disaster plan for their phone system”, said Norman Worthington, CEO of Star2Star Communications.

Star2Star Communications, makers of “The World’s Most Reliable Internet Phone Solution”, today introduced StarRecovery, the company’s innovative Business Continuity service. StarRecovery provides users with a complete, full-featured virtual PBX system that can be quickly called into action when a customer’s main telephone system is rendered inoperable by environmental, power, or Internet disruptions.

StarRecovery does not require an initial capital expenditure. Users pay a low monthly fee plus usage charges. StarRecovery is ideally suited to customers who would like to have the reliability of a Star2Star phone system, but who are contractually obligated to keep their existing phone systems for some period of time.

During initial configuration of the StarRecovery system, the system administrator determines how incoming calls will be routed on the StarRecovery system. Key employees who have their own direct dial number can choose to receive calls on a cell phone, home phone, or both. Main or departmental numbers can be routed to an auto attendant, or to a ring group.

When the primary phone system goes down, the administrator activates StarRecovery by notifying the local exchange carrier. Upon notification, the carrier reroutes calls to the StarRecovery system using Remote Call Forwarding (RCF). The StarRecovery system accepts all incoming calls in place of the company’s primary phone system. Incoming calls are automatically routed to their pre-determined destinations.

“StarRecovery allows companies of all sizes to have a robust, reliable, and inexpensive disaster plan for their phone system”, said Norman Worthington, CEO of Star2Star Communications.

StarRecovery provides all the features and functionality of a standard Star2Star Business phone system, including unlimited voice mail, email delivery of voicemail, auto attendants, menus, and conference rooms. The entire StarRecovery system is hosted at Star2Star’s secure data centers, and no local power or Internet connection is needed.

In the event of an extended outage, StarRecovery services can be delivered via an optional portable IP PBX system that can be installed in a matter of hours. StarRecovery systems can be permanently converted to standard Star2Star systems with minimal configuration changes, making it an ideal transition solution for companies who are planning to switch to Star2Star.

“We built this product because customers were asking us for it”, said Worthington. “We’re offering users of other companies’ systems the ability to fail over to Star2Star’s proven, highly reliable VoIP system in the event of an outage”, he continued.

StarRecovery is available now.

About Star2Star:
Founded in 2006 in Sarasota, Florida, Star2Star Communications develops and delivers business-focused Internet telephone systems and service. Star2Star’s award-winning technology employs a powerful Blended Architecture that overcomes the limitations of other Internet phone technologies. Star2Star delivers innovative features and increased productivity while providing substantial cost savings. Star2Star was recently named to the Inc. 500 list of America's Fastest Growing Companies.

Star2Star products are sold through a diversified international network of distributors, master agents, and certified installing dealers. Available across North America, Star2Star Internet telephone systems are installed in thousands of small- and medium-sized businesses and in many large national retail and restaurant chains.

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Les Freed