Nashua, NH (PRWEB) September 22, 2011
Lyrix Inc., a leading provider of enterprise focused software-as-a-service (SaaS) solutions to SMBs and Fortune 50 Companies worldwide today announced that the Mobiso Speech Assistant is now showcased on the GENBAND GENApps. website alongside other high value business applications. As showcased on GENApps., the Mobiso Speech Assistant removes the previous barriers to broader speech acceptance, eliminating the hardware, price, and expertise issues. The GENApps. site includes an array of rich business communications applications for their customers.
Stewart Hampton, Director of Marketing at Lyrix states: "We are very excited to have the Mobiso Speech Assistant included in the GENBAND GENApps. Showcase. Speech Enabled Auto Attendant (SEAA) is one of the most frequently requested features from business VoIP customers and service providers that deploy Mobiso will generate revenue and reduce churn across their business subscriber base. With automated provisioning and integration to the GENBAND A2 platform, service providers using Mobiso will be able to quickly and easily deliver a superior quality SEAA to their enterprise clients without the cost, hardware, and technical hurdles traditionally associated with speech recognition applications.”
Lyrix developed middleware logic (US patent), monitoring software, and a Day2 service methodology that delivers accuracy rates beyond any speech directory in the industry. A claim validated by some of the most demanding customers in the world. With growing bandwidth and the ubiquity of SIP, it is finally feasible to deliver high quality speech applications from the cloud.Mobiso automatically creates a cloud tenancy for each enterprise customer and directory adds, moves, and changes flow to the cloud, keeping the customer’s speech directory up-to-date. The user may speak people, places, product names, customers…whatever names the customer feels is useful. External callers, trying to reach your customer’s users, can be serviced by Mobiso the same way, with a company greeting welcoming the caller and then routing the caller to the correct destination; in this way, Mobiso serves as a customer service application in addition to a speech dialer for the customer.
Lyrix, established in 1995, is an enterprise focused software-as-a-service (SaaS) company based in the Boston, MA metro area. Lyrix provides enterprise communications solutions including cloud-based wireless expense management, unified communications, and speech recognition assistants to SMBs and Fortune 50 Companies worldwide. Mobiso is the creation of Lyrix, Inc. We are partners with major players such as Alcatel, Broadsoft, Mitel, and Cisco, and our client base includes prestigious names such as Ernst & Young and Citigroup UK.