Troux Customers, Bayer HealthCare and USAA, Win Coveted 2011 InfoWorld Enterprise Architecture Award

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Honored for Innovative, CIO-level Programs Delivering Sustainable Business Value

“At Troux our goal is to help our customers deliver real strategic business results”, said David Hood, chief executive of Troux.

Troux Technologies™, Inc., the leader in Business Technology Management and Enterprise Architecture software, today announced that two of its customers, Bayer HealthCare (BHC), a global leader in specialty pharmaceuticals and consumer health, and United Services Automobile Association (USAA), leading provider of a full range of financial services including banking, insurance, retirement planning, investment services, and financial advice for members of the U.S. military and their families, are winners of the 2011 InfoWorld Enterprise Architecture Awards, in collaboration with Forrester Research Inc. The awards recognize companies whose EA practice has delivered substantial business benefit to their organizations.

“At Troux our goal is to help our customers deliver real strategic business results”, said David Hood, chief executive of Troux. "These awards are a testament to the corporate-wide benefits of thoughtful, well-executed EA programs and increasingly we see such approaches embraced by organizations looking for greater business and IT agility.”

“Choosing these winners from a wide array of entrants, many with compelling tales of transformation, wasn't easy. Both Bayer HealthCare and USAA exemplify the discipline and collaborative spirit needed for true organizational change and demonstrate sustainable, business results delivered through superior EA practices,” commented Eric Knorr, editor-in-chief of InfoWorld.

"The caliber of submissions we had this year was terrific,” said Alex Cullen, vice president and research director serving Enterprise Architecture Professionals, Forrester Research. “Many Enterprise Architecture programs are making the shift from a tactical to a strategic contributor to their firms, which is how Forrester is helping its clients. These six winning programs stand out in terms of their impact, and as examples of best practices that all EA programs can learn from."

"EA Management in a Complex Organization” at Bayer HealthCare    

Bayer HealthCare (BHC) was selected to receive the award for its Application Portfolio Management Program, built with the Troux Platform™ and companion application, Troux Optimization™, and described in a submission entitled, “EA Management in a Complex Organization”. The project initially served the €17B BHC organization with 55,000 employees and has since been expanded to over 100,000 global Bayer users. The cornerstone of the program is a global, web-based portal for applications optimization and management that serves as a “knowledge bridge” between business operations and IT.

As Holger Bruehl, head of IT architecture and standards at Bayer HealthCare said, ““We needed to optimize and standardize in order to drive simplicity and harmony; standardization and IT harmony leads to easier adaptation to changing business models.”

Today the Applications Optimization program at BHC provides transparency into the application landscape by providing a centralized application portfolio, defining key success metrics (i.e., cost, number of users), establishing ownership and stewardship for each application, and documenting the application architecture landscape. Over 2900 business applications are registered in the portfolio and a potential of 30% in savings has been identified in business intelligence, close loop marketing, CRM and quality management by consolidating 15 applications which have previously accounted for more than 25% of the annual run costs.

“From Enterprise Architecture to Unified Architecture” at USAA

With approximately 23,000 employees, USAA provides a full range of financial services for its 8.4 million members. In its submission, entitled “From Enterprise Architecture to Unified Architecture”, USAA describes its methodology for transformational EA work. The innovative USAA approach provides a single roadmap that brings together all of the elements: people, process, technology, and information, rather than standalone process design and IT roadmaps. This single viewpoint is made possible by a common repository built with the Troux Platform and companion applications.

USAA’s initiative is led by a Unified Architecture Steering Committee and has an over-arching goal to better serve customers through an enhanced business model and a focus on driving cost-savings through optimization and consolidation.

Most companies assume enterprise architecture (EA) should be consolidated under one structure but USAA took the opposite approach and distributed EA throughout the enterprise. Believing that a consolidated approach leads to an “ivory tower” syndrome, EA at USAA aspires to be consultative, integrated and collaborative with the business. USAA recognized that it needed to act as one to give the business the ability to change processes, methods and structure to align with the broader member needs and newly available technologies. The cross-discipline, cross-organization team branded their approach as Unified Architecture (UA).    

For more Troux customer success stories please go to:

About Troux
With Troux software, CIOs and their teams successfully streamline Business Technology Management and EA initiatives. Troux applications unify business and technology decisions across the enterprise to save money, reduce risk and increase agility. Designed for rapid rollout, Troux delivers value to priority CIO programs fast. With the largest - and fastest growing - base of successful customers, Troux delivers results for these global companies and more: Alstom, AMD, Bayer, BAE Systems, Beiersdorf, Cisco, Dell, Discover Financials, Fiducia, Kaiser Permanente, Merck, USAA, US Customs and Immigration, Vattenfall, Vodafone and Volkswagen.

Notes: Troux is a registered trademark of Troux Technologies, Inc. All other trademarks are property of their respective owners.


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Bertrand Hazard
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