Lafayette, CA (PRWEB) September 26, 2011
StarrForce CEO, Darren Starr, announced today that StarrForce, a registered Salesforce partner, has launched a Single Incident Support Service for Salesforce users with service starting at $250 per incident.
The service is available from 6 am to 6 pm PST, Monday through Friday, with guaranteed call back in 3 business hours or less. The service is staffed by certified Salesforce administrators and consultants who have several years of experience supporting companies using Salesforce.
“Based on our research, there’s a niche in the market for on-demand, per incident support that needs to be filled,” says Starr. “There has been dramatic growth in the adoption of Salesforce over the past few years while Salesforce support offerings have largely remained unchanged. Our single incident service allows anyone to take advantage of reliable certified experienced professional support, at a low cost, for a single service incident, without having to sign a long-term contract or spend thousands of dollars.”
Areas covered by Single Incident Support include: Salesforce/Outlook integration, escalation rules, validation rules, sales forecasting, assignment rules, criteria-based sharing rules, price books and products, workflow rules, reports and dashboards, territory management, custom object creation, and anything else related to Salesforce that can be completed within the single-incident support window. Not covered under the service are APEX development and VisualForce development issues.
For more information on StarrForce’s Single Incident Support see http://starrforce.com/services/salesforce-single-incident-support/
Single Incident Support compliments StarrForce's Support+ Service which provides Salesforce Support & Administration, including APEX development and VisualForce development, on an hourly basis. http://starrforce.com/services/support/
StarrForce was started in 2009 and has offices located in Lafayette, CA and Portland, OR. StarrForce’s mission is to help businesses be more productive by using Salesforce.com and cloud computing. StarrForce provides its clients with the resources and experience of a large company delivered with the value pricing of a smaller firm.
For more information on StarrForce, please visit http://www.starrforce.com.
# # #