Wins the 2011 Bizrate® Circle of Excellence Award

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With exceptional customer satisfaction and loyalty, was honored with the 2011 Bizrate Circle of Excellence Award representing the online retailers who demonstrated outstanding customer service performance.

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On September 26th, 2011,, a leading online laptop battery and laptop charger supplier, received the coveted Bizrate 2011 Circle of Excellence Award after a year of constant diligence and striving for improvement.

As a 2011 winner of the Bizrate Circle of Excellence Award, is among the top 1.7% of the Bizrate Insights North American Network of over 5,000 retailers who have met the strict criteria set by Bizrate® Insights for the time period August 2010 July 2011. This distinct honor is awarded to the 84 Internet retailers who go above and beyond the average to provide exceptional service as purely rated by their own, verified customers. As a symbol of trust and dedication to the customer, the prestigious annual award recognizes online retailers with high customer satisfaction ratings across seven key metrics spanning overall satisfaction, product selection, ease of finding what the customer is looking for, repurchase intent, product met expectations, on-time delivery, customer support.

“It is big news but not unexpected for us. Having been trying to do everything we can to get all of our customers satisfied, it is fantastic to receive an award directly from our customers who clearly recognize that we value their business, and work to make our shopping experience as positive and enjoyable as possible. As an online retailer for laptop power supplies, we have worked extremely hard to get the many facets of this business right and to focus on customer satisfaction. We truly listen to what our customers need, and make it a reality,” commented Steve Hu, CEO of “This is a huge milestone and we couldn't have done it without our customers and dedicated employees. It is also a good reminder of why we do, what we do. We will go extra miles to improve the online purchase and delivery experience in the following years so that we can develop and maintain customer loyalty through our highest quality products, best value and exceptional customer service.” Not only was he elated to announce this latest recognition, but he was also genuinely thankful to all of the customers and employees for their high marks and loyalty.

The team believes that only by offering support before, during, and after their purchase whenever users have any questions or problems can they receive more and more positive feedbacks and make all customers happy. They would be very appreciated if customers ever have any ideas, suggestions or advice on how they can sharpen the procedures so they can better service their needs. is an online retailer committed to providing power supplies including laptop batteries, laptop chargers, camera powers etc. Along with supplying high-quality products, they ensure that their customers are treated with the most valuable, friendliest service around.

To benefit from outstanding customer service of and to find the laptop battery and laptop charger you need at wholesale prices, visit their website at


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Steve Hu

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