Acroseas Penning a New Chapter – The Journey Begins at 12

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From a traditional medical transcriptions company to an emerging player in healthcare technology—With sound market intelligence and extensive client base over the past 12 years in the US, Acroseas is outlining its strategies into the healthcare space with a strong focus on technology driven solutions and efficiency enhancing tools and processes.

“Value delivered through quality solutions” is the name of the game and this trend is here to stay. After serving different healthcare practices across the US, UK and Australia for the past 12 years alongside pioneering the outsourcing revolution in the late Nineties, Acroseas Global Solutions is all set to enter the arena of healthcare technology. “Health Information Management, technology accessibility and integration and practice management systems would be the three broad verticals initiating the current focus”, says Dr. Charu A. Chitalia, Founder Director Acroseas Global Solutions.

Dr. Charu A. Chitalia, has served as an Anesthesiologist for the past four decades in some of the leading hospitals in India and the UK and is backed by both a graduate and post-graduate degree in medicine. With an aim of providing convenience, comfort and optimum efficiency at highly affordable costs for the healthcare fraternity by large, Acroseas was incepted in 1999. “Only a doctor understands a doctor’s pain”, says the founder, Dr. Chitalia, as Acroseas continues to serve clients across the board in terms of the size of practice and specialties.

When questioned on the plans for the US market, Mr. Rajesh Doshi, Executive Director, Acroseas Global Solutions briefs: “We are looking forward to making large investments that will be routed towards strategic alliances within the arena of health information management, assistive technology and other automated solutions that would benefit our physicians’ community by large. Our goal is not only to drive the domain of healthcare services through breakthrough innovations, but also to rationalize the associated costs, by making it affordable and more value-driven. The solutions, alongside bringing comfort and convenience to the physicians, are in lines with President Obama’s healthcare plan. With the increasing speed of development and adoption of EMR/EHR, speech recognition solutions and other modes of online medical transcriptions, the overall potential is endless.

Tablets PCs and Mobile development platforms are witnessing rapid popularity amongst the healthcare professionals and we are currently in the process of launching an application to facilitate “accessibility on the move.”

As a medical transcription service provider Acroseas has witnessed a 15% growth year on year, on an average, in the past 4 years. Commenting on the reasons for Acroseas’ success, Dr. Chitalia remarks: “Firstly we comply with all the rules and regulations, which assures our clients that we are 100% HIPAA compliant. Our ever-growing staff, which currently stands at a figure of 150, comes with an average industry experience of 8 years. This has enabled us to achieve a unique feat of working with all specialties over the past 12 years. Our clients vouch for our above 98.8% accurate medical transcripts, and our enviable ability to match the turnaround times that range from 4 to 72 hours. This has enabled us to achieve a staggering 98% client retention since our inception.”

“We are no longer a sole provider of medical transcription services and have all the systems in place to challenge ourselves and our fellow competitors, in terms of service and technology. We have already scouted for specific avenues of investment, and are open to explore more opportunities within the healthcare arena in the US”, says Mr. Doshi, whilst reflecting upon the robust growth witnessed by Acroseas over the past 4 years. Signing off, he reassures: “The medical transcriptions industry has evolved over the years and has seen numerous advancements. Acroseas has always managed to adapt to change at any level, platform and outlook. This ability of ours has and will continue to help us stand apart and ahead of our competitors; the likes of Cbay Systems, Spheris, Medquist, Nuance, and Allied.”


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Shriram Parthasarathy
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