“We are very happy to be working with Etelesolv to better manage our telecom costs” said John Visca, Director of IT Services at Just Energy.
Montreal, QC (PRWEB) May 03, 2011
As a leading energy retailer in North America, Just Energy is pleased to capitalize on Etelesolv’s telecom diversity services to centralize control of its telecom operations.
Given the company’s steady growth, Just Energy will utilize TeleManager to unite the procurement and billing processes tied to wireless expense management and regain control and visibility into their environment. Telemanager allows Just Energy to centralize and automate order activity and more efficiently manage regional costs.
“It’s a common problem for large companies with a diverse network of telecom services and employees spread across geographical boundaries to lack centralized control.” said Christopher Thierry, President of Etelesolv. “Many IT departments are under constant pressure to do more with less. Inserting TeleManager into the environment to automate a large portion of their activities improves time efficiencies for the company.”
Much of the process automation comes from integrating Just Energy’s various internal business systems with the carriers and suppliers. One such supplier who recognized the advantage of the opportunity for Just Energy was WPCI, a leading B2B Bell Mobility dealer, whose e-commerce site seamlessly integrates into TeleManager, automating the work of capturing detailed inventory data.
“We have seen a major shift in the enterprise wireless market where clients are requesting more information, reports and system integration than ever before.” said Dave Williamson, Vice President of WPCI, “After launching our B2B e-commerce website many years ago, the integration of TeleManager takes things to the next level by giving our customers fully detailed purchase and inventory data. It makes things easier for everyone in the supply chain.”
It’s estimated that by introducing proper automation through TeleManager, Just Energy could reduce telecom management efforts by 50%, freeing up time to perform project-based activities that generate other company-wide savings. This is on top of the cost optimization that will result from usage analysis, end-user cost visibility and contract validation.
“We are very happy to be working with Etelesolv to better manage our telecom costs” said John Visca, Director of IT Services at Just Energy.“We look forward to the increased time and cost efficiencies that the TeleManager system will bring to our processes.”
Etelesolv's contract with Just Energy marks a growing trend among major enterprises looking to better manage their global telecom expenses.
Etelesolv, based in Montreal, Quebec, is Canada’s leading provider of telecom expense management (TEM) for large Canadian multinational corporations. EteleSolv’s software platform, TeleManager, consolidates both business intelligence and operational processes around telecom and IT services while helping clients manage multiple suppliers. In bridging this gap between our clients and telecom suppliers, TeleManager provides the critical tools needed to control telecom spending and optimize processes within enterprises. For more information visit http://www.etelesolv.com.
About Just Energy:
Just Energy is one of North America’s leading electricity and natural gas retailers with offices in Canada and the U.S. Through its affiliates under its parent, Just Energy Group Inc, Just Energy provides over 1.8 million residential, small to mid-sized commercial and small industrial customers with the peace of mind that comes from knowing that they are protected from energy price volatility. In addition,through National Home Services, Just Energy sells and rents high efficiency and tankless water heaters, and through its subsidiary Terra Grain Fuels, produces and sells wheat‐based ethanol. Just Energy is poised to become an industry leader in providing environmentally responsible energy supply solutions to consumers across North America. To learn more about Just Energy please visit http://www.justenergy.com.
About Wireless Personal Communications Inc. (WPCI):
WPCI is one of the seasoned veterans within the Canadian wireless industry. WPCI began in 1987 and has grown to represent one of the largest and most successful B2B Bell Dealerships. From day one the focus has been towards the business sector, specifically targeting enterprise, government and medium to large business markets. Aside from the ten retail locations throughout Ontario, WPCI has made significant investments in corporate resources to better support their account base, thus relying very little on carrier support tools. This approach has helped WPCI maintain the “personal touch” they are known for, and facilitated an effort that offers a high degree of responsiveness. With a customer centric culture WPCI is a leader within the industry and sets the benchmark for customers service, hence their tag line “Customer Service is not a department, it’s an ATTITUDE”. For more information please visit http://www.wpci.com