Credit Alliance Group's Financial Services Company Secret Recipe to Winning The Consumers' Choice Award Two Years Running

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The Consumers' Choice Award® is based on delivering value, professionalism and great customer service to consumers. Recipients are identified as a result of an independent survey commissioned to Survey Sampling International (SSI), one of the world's largest polling companies. Credit Alliance Group has shown exemplary customer service over the years and as a result has been awarded the Consumers' Choice Award for the second year in a row.

Credit Alliance Group Inc.

Debt Consolidation

The details are important and at Credit Alliance Group we make an assertive effort to go out of our way for each and every client.

When Credit Alliance Group stood at the podium for the 2010 Consumers’ Choice Award they made a commitment to provide exceptional customer service so they could have the opportunity to win again in 2011. Over the past year Credit Alliance Group has continued to outperform their debt consolidating competitors and has maintained an immaculate record and presence as the leading financial services company in their respective industry. Credit Alliance Group has recently acquired six new locations spanning from Los Angeles, CA to New York City, NY, in order to better service consumers’ nationwide.

While interviewing the CEO, Shane Garner, and asked what was the secret to winning this award for the second straight year he stated “It all comes down to treating the client like you would want to be treated. If you’re fair and reasonable with people and have a good product then you’re bound to get positive results. It’s important to step back and take the time to listen to your customers. I believe our biggest advantage is having satisfied customers and we strive to meet our client’s standards day in and day out.” While visiting with Shane Garner and Credit Alliance Group you get the feeling that they sincerely care about every last detail of the process. Shane stated “It’s really the small things we do that make a difference. The details are important and at Credit Alliance Group we make an assertive effort to go out of our way for each and every client.”

When evaluating a company there is a lot to take into account. From the size of the company to how many years they have been in business to the financial stability of the company. The list of accreditations continues to grow for Credit Alliance Group and I can see why after touring their Dallas office. It looks like Credit Alliance Group has the recipe for success and it will be exciting to see where they go from here.


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Bryan Garner
Credit Alliance Group Inc.
(800) 509-2545 x130
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