In providing additional content on our site, we endeavor to continually educate and update our clients and prospects on the advantages of cloud services.
Leesburg, VA (PRWEB) September 20, 2011
TelStar Hosted Services, Inc., a leading provider of hosted call center solutions, has added new content to their website, http://www.telstarhosted.com. There are four new videos: a joint interview with James P. Dunn, CEO, TelStar Hosted, and Steve Bederman, CEO, North America, Vocalcom, about TelStar Hosted Services, Inc.’s new partnership with Vocalcom; A video on the TelStar Hosted story with CEO James P. Dunn; an interview with Steve Bederman, CEO, North America, about Vocalcom’s market entry; and an overview of the Vocalcom product offering by Meghan Harris, SVP and CMO, TelStar Hosted.
TelStar Hosted also added a whitepaper “The Crowd Moves to the Cloud! Why you should consider the Cloud and Hosted Call Center Infrastructure,” by SVP and CMO, Meghan Harris, recapping recent research on growth in the cloud and adoption of hosted contact center technology. Studies show that CIOs recognize the value of using cloud services to replace capital expenditures with more manageable monthly payments, and to take advantage of the latest in call center technology with less risk than investing in premise-based equipment.
TelStar Hosted’s website also offers a question and answer with CIO Aravind Natarajan, on call centers, cloud computing, communications-as-a-service, VoIP and softphones. These definitions of Call Center in the Cloud and other terms are of interest to anyone new to hosted call center services.
“We invite you to our site, telstarhosted.com, to learn more about our new partnership in the cloud with Vocalcom, through our videos and new content,” said James P. Dunn, CEO, TelStar Hosted Services, Inc. “In providing additional content on our site, we endeavor to continually educate and update our clients and prospects on the advantages of cloud services,” continued Mr. Dunn.
About TelStar Hosted Services, Inc.
TelStar Hosted Services Inc., “Your Call Center in the Cloud,” is a leading hosted call center technology provider offering blended call center solutions, predictive dialer capabilities, and automated voice messaging. TelStar Hosted helps top companies to gain prominence by meeting their goals to acquire, service and retain customers. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center (updating to SSAE 16), our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (“CaaS”) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients’ money and allows clients to focus on their core business.
For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.252.3013 or visit telstarhosted.com.